New iOS App Refuses to Set Up Streaming

I had a similar problem with older versions of the app. iOS streaming setup always failed. In my case setting up streaming on Android did the trick. After that, it started working on iOS. So give that a try if at all possible.

I think there is also a setting in the Bolt to enable streaming/network control. Make sure that's enabled. I don't remember exactly where that option is, but possibly under Network somewhere.

 

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I had a similar issue setting up version 4.1 of the iOS app on an iPad 4 with iOS 11.

"Setup Problem. Setup did not complete successfully. Please try again."

I saw the Android suggestion, so I downloaded and set up streaming on my iPhone 6 with iOS 12. Worked like a charm. Then the iPad with iOS 11 started working. Weird.

 

For a point of reference, I just setup my iPad Pro on IOS 12 without an issue and have no problems with streaming.

 

Same issue here. Is this an Tivo app problem? Tivo we need a fix!

 

Thank you for letting me know. Please keep me advised if you get an answer.

 

Spent an hour on the phone with Tivo support and got nowhere. I have 2 tivo boxes- 1 Bolt and a new Bolt Vox. I was able to set up the Bolt for streaming flawlessly but I am unable to setup the new Bolt Vox( connected via MoCa). I am guessing this would rule out a network problem and might indicate a problem with the new Bolt Vox. Anyone have any ideas or thoughts? Tivo support basically gave up last night.

 

Having same problem with new Roamio. Tried everything - ipad can ping the Tivo, I can change channel from ipad - full control except not able to stream - comes back with “device not supported for streaming”; reloaded Tivo app 4 times; direct connected Roamio 4 times; been on phone with support 4 times.

 

I'm really getting confused Re: your mobile streaming issues.

Your previous thread is titled "Known issue- Tivo Bolt OTA will not stream to IOS devices"

Do you have a Roamio OTA or a BOLT OTA? What is the model number of the TiVo DVR from which you're trying to stream?

(The Roamio OTA does NOT support mobile streaming w/o an additional accessory, the TiVo Stream; the BOLT OTA does have built-in mobile streaming support.)

 

When I got the updates Tivo app, several times it asked me to set up streaming...which was already set up.

I cancelled and it streamed just fine.

Hasn’t done thst for a while now, so I don’t know what the deal is.

Also hope thst stupid 12 device limit isn’t real. I’ve used 7 so far and getting to 12 won’t be hard.

I have NOT set up a new iOS device since the new tivo program launched, for what that’s worth.

I miss the sound effects...they kind of helped me know thst what I did registered.

All devices are running fully patched up iOS 12.

 

I have the same issue with a new Bolt 3-TB and a new iPhone XS.

 

There’s a new update out on iOS version 4.2.0. Hopefully it fixed some things!

 

I still have 2 failed downloads that I can’t delete.

 

I have the same problem. Got a new Bolt in July, couldn't set up streaming (many hours spent trying), spent 1 hour with tech support (failed), spent 2 hours with escalated tech support (failed). This was with an iphone 7, ipad air and an android phone. Can't tell you how many times I plugged/unplugged, service called, restarted, downloaded/installed/uninstalled apps, restarted router, etc, etc... Tech support told me it was my mesh network and gave up on me.

One day the stars aligned and the android phone was successful. I didn't do anything different, just tried it again for the 10 zillionth time. Still nothing on the iphone and ipad. For fun I replaced the mesh network with different routers (one at a time). Nada (but the android still worked). That was October. Every week or so I try again. Today I updated the app. Still nothing on the apple devices. As I sit here the android is streaming successfully. ?????????

It frustrates the heck out of me because the android is my husband's phone and he doesn't stream anything. I need the streaming, and really only need in-home streaming which should be simple simon for this idiot device to do.

The funny thing is, the app version that was current back in July took a while to "think" after I clicked off the Start Setup box. The updated app (from earlier this autumn and now) immediately says Setup Problem. Some other screen with check marks flashes by but disappears right away.

 

I have had the same problem for several weeks now.

 

I have had the same problem since Mid October