New Fall Service update!

Discussion in 'TiVo Series3 HDTV DVRs' started by hunts, Nov 20, 2008.

  1. Ceciliachavez75

    Ceciliachavez75 Tivo kitten

    66
    4
    Dec 23, 2008
    Sonoma, ca

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    I havent had any issues with my tivo hd update, in fact teh only problem i am having is the one ive had with a past tivo and that is some channels are not what they are supposed to be. Oxegen channel is on the channel sci fi should be and vice versa. Its a major PITA since i like shows on both channels.
     
  2. MichaelK

    MichaelK Active Member

    7,308
    1
    Jan 10, 2002
    NJ
    sometimes it's just your cable company messing things up.

    a couple software updates ago I had problems getting some recordings to take- similar to what you guys describe. After %^&*(#&^R*&# tivo in my mind for a few days i finally sat down and figured it out. At about the same time my cable provider screwed up my account and took a few channels off the allowable list on the cablecards. I called them and they redid the cards on their end and all was well.

    not saying this IS what you guys are experienceing but it's possible. Especially for the person who has one working box and the other isn't- MAYBE cable messed up your cards?
     
  3. MichaelK

    MichaelK Active Member

    7,308
    1
    Jan 10, 2002
    NJ
    there's a place on tivo's website to report lineup mistakes- fill ou thte form in a couple days they fix it.

    you can also check the tribune guide website and complain there as tivo actually gets their data from tribine (i think it's snap2it.com but forget...)
     
  4. Ceciliachavez75

    Ceciliachavez75 Tivo kitten

    66
    4
    Dec 23, 2008
    Sonoma, ca
    Thank you!! iI didnt even know i could do anything about it!:)
     
  5. Ceciliachavez75

    Ceciliachavez75 Tivo kitten

    66
    4
    Dec 23, 2008
    Sonoma, ca

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    Actually, yopu wouldnt happen to know what i should look up on the tivo website to report this do you?
     
  6. jlib

    jlib Lean Forward

    1,063
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    Nov 21, 2002
    Carmel...
    It looks like that webpage has been eliminated. It is not clear if the disappearance is temporary. Since there is not any readily apparent way to contact TiVO via the website or email to report that and similar broken links, I think TiVo just wants all contact to be via phone.
     
  7. MichaelK

    MichaelK Active Member

    7,308
    1
    Jan 10, 2002
    NJ
  8. Jan 1, 2009 #348 of 356
    gorsh

    gorsh New Member

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    May 2, 2006
    After you posted this, I ran a kickstart 54, which turned up a "Fail 7" error on the extended scan. I replaced the drive, and the new one so far appears to be working just fine. Thanks for the advice!

    I still find the fact that the problem cropped up as soon as the v11 update was installed very suspicious - I see that a few folks have posted here that every major software update uncovers a few hardware flaws; perhaps this one is just uncovering more than usual?
     
  9. Jan 1, 2009 #349 of 356
    morac

    morac Cat God TCF Club

    14,610
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    NJ
    I don't think this software update is uncovering any more hardware problems than usual. I've seen a number of reported issues which I would consider software problems, but of all the software releases I've seen over the years (starting with around 4.0), the x.0 releases seem to have the most glitches in them.
     
  10. Jan 1, 2009 #350 of 356
    richsadams

    richsadams Well-Known Member

    9,078
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    Jan 4, 2003
    Not really suspicious at all. Software (particularly a TiVo software update) isn't generally capable of causing a hardware failure. Hard drives can run normally until an attempt to write data over bad sectors (as yours had) occurs. Until that happens no one is the wiser.

    v11.0 appears to be about average with respect to post install problems based on comments on the TCF. A few previous updates have had a great deal more, some less...but this one is about average IMO.

    Glad to hear things are back to normal! :up:
     
  11. Jan 3, 2009 #351 of 356
    kirk1701

    kirk1701 New Member

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    Feb 4, 2007
    Hey guys, just thought I'd pop in and give everyone some news experiencing the grey/black screens which I also had and posted above about.

    For those of you still experiencing this I think I fixed my unit (knock on wood) its been a week now and my TivoHD has been running non-stop and have not had to reboot/unplug unit to get the picture back.

    Some of you may not have the option or be able to do this as you might not want to loose shows you've recorded but I was lucky, this Tivo was in a spare room and didn't have much on it so I did a "CLEAR & DELETE EVERYTHING" :up:

    Before I did that I had a picture for at most three days at a time before seeing the black screen and now its been a week no issues so I got hope :D

    Just thought I'd mention it and good luck.
     
  12. Jan 3, 2009 #352 of 356
    richsadams

    richsadams Well-Known Member

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    Thanks for that. :up: I've seen reports that C&D everything has resolved issues in the past (sometimes w/updates, other times nothing to do w/updates, etc.) so presumably it might work for some folks here. I can think of a number of things it might do that would make things better, but then I can think of why it might not as well.

    Whatever the case, it's good to know that you're back on track.
     
  13. Jan 4, 2009 #353 of 356
    prices10

    prices10 New Member

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    Feb 8, 2008
    My problems (freezes/reboots after v11 upgrade, Fail 7 detected by kickstart 54) appear to have been resolved by replacing the internal drive with a $250 750GB upgrade.
    I guess I should start saving up to be ready for v12 now...
     
  14. Jan 4, 2009 #354 of 356
    HerronScott

    HerronScott Well-Known Member

    7,585
    1,113
    Jan 1, 2002
    Staunton, VA
  15. Jan 4, 2009 #355 of 356
    richsadams

    richsadams Well-Known Member

    9,078
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    Jan 4, 2003
  16. Jan 5, 2009 #356 of 356
    cJames

    cJames New Member

    3
    0
    Apr 27, 2007
    sbutler,

    I have the exact same problem as you. TiVo HD with My DVR Extender installed, two single stream CableCards, Comcast in Atlanta.

    Problems started right after v11 update. Issue is always with HD channels. Kind of hoping it's a software issue TiVo will fix so I don't have to spend a lot of time trouble shooting or on hold with TiVo and/or Comcast.

    With the NFL playoffs on, I'm now recording all games on the SD and HD channels at the same time. When HD channel locks up I switch to the SD channel.
     

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