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Discussion in 'TiVo Series3 HDTV DVRs' started by hunts, Nov 20, 2008.
Yes I did. Don
Why should we have to pay to fix their problems
Well, this update hosed me across the house.
My two series-2 boxes now have audio between .75 second and 1.5 seconds behind the video on all channels.
My series-3 HD box "forgets" that non-digital channels exist every few hours. Screen goes black, can't tune to them, must reboot box to get them back.
Well, after enough complaining I got the exchange for free.
My S3 has been having problems after the update. I lost all non-basic Fios channels and had to have Verizon reinitialize my cards. Does not sound like it should be related to the upgrade but being that it happened the same day I got the upgrade reboot it makes me wonder. The S3 has rebooted twice since the upgrade as a result of normal operations such as hitting 'record' on a live show. I've now had both my daughter and wife yell at me saying 'What the heck is wrong with this thing, it is all screwed up!"
The update to 11 went as smooth as silk. And i did expect more like Netflix. Dec the first my *** And for the pizza thing to me its offensive. As a disabled person thats not allowed to drive i do all my banking all my shopping and bill paying over the internet. This pizza order thing is cash only so to be its useless. If your gonna add a 21st. century feature why make the payment method any less? It leaves some of us out.
have a great day
I am not sure if this is related to the fall service update or not. The morning that I received the update CinemaxHD and STRZHD both stopped working. They now continually display adds for TW on Demand. Even after several reboots. this could be related to the SDV but all other channels I lost for SDV just show up as a gray screen. Has anyone else in San Diego run into this problem?
Same here, took the update yesterday, when I got up this morning and turned on my TV all of my non HD channels were just black on my "virgin" Tivo HD. I have cable with no cablecards and over the air HD. I rebooted and they were back, but if this is going to happen continually, it's going to be a problem.
My 5 1/2 year old series 2 which took the update like a week or two ago seems to be unaffected.
By the way is the signal strength meter only for over the air channels (I guess it would make sense)? Because I could only get it to tune to them and not any of the cable channels when I was trying to diagnose what was going on.
There is a signal strength meter for cable channels under the Channel Settings. It's separate from the one for OTA channels. If I remember correctly I don't think it returns anything useful for analog channels.
Me too! Both of my boxes had received earlier versions of the Fall Update over the past several weeks without problem. Unfortunately, the S3 box got 11.0-01-2-652 last night and now has major problems! It ran fine all day long, letting me watch and dub four or five movies to DVD, but sometime around 1700 it lost it's mind. Since then it has been in a variable reboot loop. I say "variable" because the reboot point is rarely the same. Some times it reboots before it even completed the last one, sometimes it reboots very quickly after it finishes a boot, and occasionally it completes a reboot and stays up long enough to get channel info and start scheduled recordings that were already in progress, but eventually reboots within about 30 minutes.
My HD box has also received this update, but so far still works. I can only guess how long that will last! Boo Hiss!
FYI - no idea if this will last or not, but seems at the moment that I might have my S3 straightened out. Here are the simple steps I tried:
Unplugged the S3 and left it off for about an hour while we watched regular TV.
While off, I reseated the eSATA cable in both the S3 and external drive.
Turned of the external drive.
After about an hour, I rebooted the S3.
When it said it could not find the external drive, I turned the drive back on and rebooted the S3 again.
That's it. The box rebooted fine and has been working for about an hour now. Hope it stays up. I have no idea if all of those steps were needed or not; I just thought I'd try as many things as possible before I went to the kickstart codes. I'll note here that before this afternoon and just after the most recent Fall Update, I had experienced no spontaneous reboots on this machine (at least none I know about), and I have had absolutely zero problems with the external drive. I had no reason to suspect a problem with it and still don't know if it was in any way causing the problem. The only reason I even messed with it and the eSATA cable was because I had no idea what else to try.
Here's a bit of holiday cheer for those that have received v11.0...
Netflix now available on TiVo.
Works great! If you don't find it on your Video On Demand menu yet, force a connection to TiVo and it should show up after it installs.
Is that better than Amazon Unbox (which I've used only a couple times)?
Got the Tivo HD V. 11 update Saturday.
Everything was working fine until I hit the Channel up Button to change a channel. At that point everything froze on the screen. Nothing would work nor respond to the remote control. The Box just froze.
It took two hard reboot's to get it back up and working. Hopefully it resolves it self.
Anyone have any clue what is causing all these problems? Seems like the Beta testing wasn't all the great.
IMO it's better than Amazon because you can download HD material and even the SD comes in full 16:9 wide screen. The downside is that you have to subscribe to Netflix Unlimited Service which IIRC is another $8.99/month now. (They have a two-week free trial offer.) On the positive side for Amazon you can rent one video at a time plus there are many rumors that Amazon will begin offering HD soon.
There do seem to be a lot of odd bugs but nothing that's affecting everyone based on reports here. I've seen networking issues...not mine, theirs when trying to use broadband. It seems like a hard reboot resolves a lot of issues, but not some.
For those experiencing problems it might be worthwhile to force another connection. I did that yesterday afternoon (chasing Netflix rumors) and the download was fairly large based on the time it took to load (usually only a few minutes if that). After it loaded the Netflix feature was there and TiVo has been behaving better. YMMV.
Mine seems to have settled down since the burst of gremlins the day after the upgrade. Hopefully it cleaned up after itself and got its act in order on its own.
Hello all. Thanks for all of the great info on this thread. I'm typically a lurker, since I have had minimal probs with my TiVoHD. But not this time...
I received the upgrade over the weekend. I receive OTA and since the upgrade a couple of the channels just display a blank black screen (no video or audio). I am getting a strong signal strength on those channels. Also, I can pick the up on my TVs tuner, so the problem is related to the TiVo box itself.
In fact, I called Tech Support this morning and while I was on hold I was fooling around with it and I got one of the channels to work for a little bit. Once I changed the channel and went back it was blank again.
CSR said that they were unaware of this type of issue since the upgrade. She had me rerun the guided setup to no avail. They sent a case up to the next level to check it out.
Anyone else out there with similar probs?
My Tivo HD has worked fine since the update and the Netflix works great picture looks pretty good, I have Qwest up to 3 mbps connection and use the wireless adapter on the TiVo and wasn't sure if that speed would make for a good picture but it looks good. Pretty cool.
Yes, rather a lot of us, if this forum is any indication. When you speak with them next, you might want to refer to this forum and assure the representative that this is something that more than just a few people are noticing.