New Brighthouse Issues

Discussion in 'TiVo Help Center' started by JJL203, Jun 27, 2011.

  1. JJL203

    JJL203 New Member

    Mar 3, 2002


    I have a Tivo Premier and used it quite succesfully when using Comcast. I had no issues at all. I recenlty moved to FL where Brighthouse is my cable provider. BH came out and installed 2 cable cards. I was not receiving certain HD channels. They sent out 3 more technicians who installed a decoder. All was fine. EXCEPT...... Tivo never gets shut off, but my Tivo remote will randomly stop working. Nothing, nada, no way. If I reset my tivo, reprogram the remote for TV and audio, all is fine for awhile . A global reset of the remote will not work in this instance, just a complete reboot of the tivo. Many calls to tivo, who has been wonderful, and many calls to BH, that have been useless, have failed to give me a solution. Has anyone seen this issue? Other than that, I am receiving all my channels, recording is fine etc. Sometimes the tivo has to be rebooted 5-6 times a day, and always in the morning when it has sat overnight. Thanks for any assistance.
  2. Randy11

    Randy11 New Member

    Aug 3, 2011
    Sue tivo.
    Then cover the product with feces.
    Good Luck!:D

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