New Bolt won't keep it's activation

Discussion in 'TiVo Help Center' started by CarnivoreJoe, Dec 28, 2017.

  1. CarnivoreJoe

    CarnivoreJoe New Member

    1
    0
    Dec 28, 2017

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    I activated my new Bolt and it remains activated for a few minutes then becomes deactivated. I manually connect to the service or reboot and it works for a few minutes then deactivates again. I unplug for a while and that does the same.

    In the System Information setting, it shows the service level to be C: followed by a number during the short time it works, then turns to A: -

    Does anyone have a solution to this? I will be calling them when they are open, but hoped someone here knows what to do.
     
  2. Sfeldman

    Sfeldman New Member

    4
    0
    Apr 2, 2006
    Bad decision to buy a Bolt. I've had two years of problems after being a Series 2 and Series 3 customer with ten machines in two homes for 10+ years. The Bolt has connectivity issues on MoCA and ethernet, lagging responses, and a customer service dept which continues to say "this is not a known issue". TiVO is moving out of the hardware business. I'd suggest returning the units and trying another option.
     

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