Never used Sony SVR-2000

My dad has a brand new never hooked up Sony SVR-2000 which I got yesterday.
The unit has 1.3 software version which allows manual recording. The problem I'm having is this:

When i do the guided setup and select antenna as the source it dials in and get those channels just fine

When I do the guided setup and select cable without cable box it will dial in for the local numbers, but when it brings back the list of numbers and I select one it reboots. It wont even take me as far as getting those cable channels.

Does anyone have any ideas? your help will be appreciated. Thanks