Has anybody seen poor/inconsistent picture quality on Netflix Tivo app in the past several weeks? My Roamio ethernet is hard wired to a 10Gbps switch, and ISP speed is 65Mbps. Other devices on the same switch see full port speed and full internet speed. However, Netflix quality is extremely variable. Starts out ok, then drops very low every few minutes, then back to good quality. Used to be good for hours at a time in months prior.
If I watch the same exact program on a Fire TV stick over wifi, quality is constantly the highest, no issues at all, in spite of slower connection.
I'm thinking something weird is going on with the app, not the network connection, since I can have several Minis streaming from it simultaneously with no issues.
So can anybody watch Netflix on Tivo, say 30 minutes, with no quality drops?
I suppose it could the same problem, I just haven't seen anyone post that they couldn't even access the streams, it's always been about the stream dropping in bitrate and then slowly building up again to just later doing it again, never not being able to even access it.
So I think I'm down to one of three possibilities -
1. Cox recognizes the TiVo Netflix app and is throttling the connection to Netflix servers during peak times. It doesn't do this with fast.com (which was set up by Netflix to catch ISPs doing exactly this so customers like me can complain) and it doesn't throttle Netflix traffic on my iPad or Chromecast.
2. Neflix recognizes the TiVo app and throttles the connection during peak times.
3. There is some bug-a-boo with Tivo hardware/software under these specific conditions.
While a BD player is great for Netflix, something like a Roku is smaller, cheaper, faster, uses less power, and has thousands more streaming apps. An Express is under $30 new, or even free with some streaming services like DirecTV NOW.
Yes, there are less expensive alternatives but as I've noted previously, I wanted something that would output video at 1080p/24fps and the Sony does that. Very few(none?), pure streamers can do that.
If 24fps is not important to you then definitely there are more attractive solutions.
I've now located my issue , question is how do I make TiVo aware of it?
Apparently an update made it that when the TiVo is hooked up HDMI it is what drives the Netflix app to offer HD as an option.
I am in a situation that I had to switch over to component (shows hd via cable) because of HDCP issue with my Pioneer Kuro. This HDCP issue appeared out of the blue .... the TiVo and TV worked just fine in the past but this solved my issue.
Previously Netflix showed in HD via component so an update must have caused that to go away. Anyone know who I can contact? Anyone else run into this?
Note : I can pull the component and hook up via hdmi. Netflix works no cable... but the HD option is there.
When I go back to component which I need for TV ... Netflix works no HD.
I was talking to the previous poster who apparently doesn't have a BD player. I have lots of streaming BD players too, but I get a heck of a lot more content on Roku and a great quality Netflix stream. Far better than Tivo.
Regarding 24p, I can't see any difference between that and 60p, so it's not a concern at all to me. Roku is fine.
@sync22, the point of this thread is that consistent HD Netflix on Tivo is currently impossible. Even if you get component working again, it's not going to make any difference. I wish you luck contacting them and getting them to fix it.
I've now located my issue , question is how do I make TiVo aware of it?
Apparently an update made it that when the TiVo is hooked up HDMI it is what drives the Netflix app to offer HD as an option.
I am in a situation that I had to switch over to component (shows hd via cable) because of HDCP issue with my Pioneer Kuro. This HDCP issue appeared out of the blue .... the TiVo and TV worked just fine in the past but this solved my issue.
Previously Netflix showed in HD via component so an update must have caused that to go away. Anyone know who I can contact? Anyone else run into this?
Note : I can pull the component and hook up via hdmi. Netflix works no cable... but the HD option is there.
When I go back to component which I need for TV ... Netflix works no HD.
Hmm I think that I'm seeing the same thing with component (which we use as our older Onkyo receiver does not have HDMI). I've been watching older Anime lately that's not in HD so had not really noticed it.
The problem is *not* with your network, or with your isp, or even with your ethernet cable. It's fully a tivo problem. There are a few things you can do. First, report video errors to netflix, specifically state you're using a tivo roamio OTA. There's not much netflix can do as it's VERY much a tivo (roamio OTA) problem. Second, open a trouble ticket with tivo as something changed to cause this problem. Third, roku (or anything else). Downside for me is my roku doesn't have an earphone jack so I can't use my little computer speakers while working out and have to run the amp. ( #firstworldproblems indeed)
I have this issue with Roamio wired into Fios gigabit router. Does anyone know of a solution?
On with Netflix support now. They claim they have not heard of this issue.
Although I believe this problem is real and is TiVo's, it is not universal. These days, for me Netflix on my Roamio works reliably HD with an excellent picture, better than many of the compressed cable channels Spectrum is sending me.
In the past I've had streaming issues related to bad Internet that seemed worse on my TiVos than on my PS/3 or Roku. Perhaps TiVos are not as good at buffering a marginal Internet. (Currently my connection is a reliable 300 Mbs in a major market where I'd expect adequate infrastructure.)
With the recent TiVo update, 20.7.2, I decided to try Netflix again and over the past two nights, the very same thing is still happening. So the update did not fix anything with regard to this particular issue. I have my doubts that there was even any effort made given the near silence from TiVo on this problem.
Yes, twice. The first was just the usual nonsense about restarting the TiVo blah, blah and the second they said to call their support line and I got tossed around to a few people, tried the same old crap they always suggest, and then they said they would get back to me. They haven't.
That will get hard to manage quickly...how about add them to the end of the list:
07149813
07146896
07143677
07152402
06761879
06970657
07145814 07153076
That will get hard to manage quickly...how about add them to the end of the list:
07149813
07146896
07143677
07152402
06761879
06970657
07145814 07153076
At the risk of jinxing myself, my Netflix feed from TiVo has been flawless for the last week or two. I've watched a few films all the way through and it never dropped in quality.
Hopefully it won't reoccur. But that was an awfully long time to wait for a fix.
So tonight I started watching a movie and the quality immediately started dropping to garbage. This after not seeing a drop in quality for a while. Of course it is Saturday night, probably the busiest night for Netflix. As usual I would get about 10 seconds of HD and 30 seconds of unwatchable junk... UNTIL the end credits. As soon as the end credits began it was HD quality for the duration of the end credits.
I don't believe this is a glitch or a bug. I have been watching Netflix all week with no issues, and Saturday night it shows up. I believe Netflix is overloaded on prime viewing nights, and they are purposefully throttling the stream to the devices used by the least numbers of people, and TiVo is right there at the bottom. TiVo doesn't have the pull to stop Netflix from doing this, and Netflix doesn't care about TiVo users, so really the only fix for this is to go with a different streaming device. I have been actively researching options, especially to replace the OTA portion of our viewing, should TiVo eventually abandon OTA customers all together.
After having TiVo on DirecTV for 8 years I was really hesitant to switch to their DVR, but after using it I found I no longer missed TiVo at all. Right now TiVo is arguably the best OTA DVR system out there, but I have a feeling based on what I am seeing being developed that the day will come when I don't miss my current TiVo either.
I believe Netflix is overloaded on prime viewing nights, and they are purposefully throttling the stream to the devices used by the least numbers of people
I think it's more likely to be a glitch and not some blatant throttling of a subset of subscribers. I watched Jaws last night and it didn't drop in quality at all.
No doubt there would be more stress on their servers on the weekend, but I'd expect an occasional drop down to a watchable 480 at the most.
Well I have positive confirmation that the latest Tivo release does *not* fix this problem. The drop down in resolution seems metronomic. Resolution goes down, then up, down then up. As a software engineer I'm somewhat tempted to think its not a bug; its mechanical, and deliberate.
I stopped using my Roamio several months ago as my Netflix viewer due to the bitrate dropping out problem that's the subject of this thread. About 2-3 weeks ago I decided to give it another try and up until last night, it was working perfectly. I was able to watch over 25 hour long episodes of 3 different series without a single dropping bitrate issue. I was hoping that the issue had been fixed. Last night, after watching the first 5 episodes of S2 of Gomorrah earlier in the week I sat down to watch Ep 6 and that's when the old problem came back, just like it was months ago.
Last night TiVo had an issue with their servers, when you opened a folder in My Shows it wouldn't display anything in it, you'd have to wait a minute or three before the folder would populate. I'm hoping that was the reason for the Netflix bitrate issue I had last night. If I'm not mistaken, although the content data itself comes from Netflix CDNs or appliances in my case(Comcast provider) the Netflix application access goes through TiVo servers. I think. In any case, that's what I'm hoping, that with TiVo's server issue clearing up(I think, I haven't checked today) that the Netflix behavior I experienced last night was a one-off related to TiVo's problems and not a return to the very poor performance I saw months ago.
BTW, the episode 6 that I was trying to watch played perfectly on my Sony BD player.
Great info. I'll give AUTO a try. Mine's always been set to HIGHEST on all profiles.
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