Netflix issues

Discussion in 'TiVo Series3 HDTV DVRs' started by TiVoStephen, Dec 15, 2008.

  1. HeatherA

    HeatherA Old AVS Forum Member

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    Jan 9, 2002

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    A year later and this is still an issue. Just joined Netflix tonight and during our movie we lost our internet connection briefly and were able to recover, however it happened a second time and our TiVo froze forcing a reboot. The TiVo HD is not even a month out of the box. Why hasn't this issue been fixed yet? Just curious...
     
  2. dlfl

    dlfl Cranky old novice

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    Join the crowd! I don't think anyone knows whether it will be fixed. I don't think improvements of Series 3 TiVo's is high on TiVo's priority list compared with developing future business.
     
  3. mikeyts

    mikeyts Stream Warrior

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    He's talking about a TiVo HD. My Series3 has only done that once since Netflix streaming on TiVo became available.
     
  4. susandennis

    susandennis Member

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    I have two Series 3 and they both have been rebooted by Netflix multiple times this weekend and it's driving me NUTS! I have time to write this because I'm waiting for both of them to come back up again. GRRRRRR
     
  5. moyekj

    moyekj Well-Known Member

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    I have 2 original series 3 and it's happened more than once unfortunately. Also, the VC-1 decoder in original S3 units is not as robust as THD units such that there are several titles that don't play with S3 units but play OK on THD units. I used to be an advocate for TiVo/Netflix solution (I have past posts in this very thread) but recent experiences trying to use it extensively led to freezing and reboot issues that countless others have posted about and that TiVo itself has acknowledged as issues that haven't been fixed yet. Judging by how long the issue has been around I'm not convinced TiVo is working on further fixes to these problems and I have resorted to having to use crappy quality streaming to PC for now in order to keep from having to reboot my S3s due to freezes.
    Seems like perhaps the issue is worse lately, but likely because I was using TiVo/Netflix a lot more than in the past.
    A real shame really because the picture quality of "HD" streams is much better than the crappy quality I get streaming to PC. Unfortunately I don't have Xbox, PS3 or some other Netflix client that reportedly work a lot better than TiVo (or at least recover a lot more gracefully from internet related problems).
     
  6. pl1

    pl1 Well-Known Member

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    It's happened a few too many times for me, on both of my original Series 3 units as well. The DVD player I've been using instead hasn't had a problem since. So, I blame TiVo. Even if it does lock up, it should never cause a reboot. An automatic reboot seems kind of catastrophic :(.
     
  7. HeatherA

    HeatherA Old AVS Forum Member

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    Jan 9, 2002
    I'm a she, but I'm glad to hear it's not an issue for you.

    It was very frustrating. Prior to primetime we had no problems, so I'm thinking it's a congestion thing either on Netflix, TiVo's server or our ISP. Regardless it's annoying. I switched inputs to our Windows 7 MCE machine and have been watching fine with no hiccups through media center ever since I posted. I guess we'll just have to avoid the TiVo Netflix at primetime.
     
  8. TiVo Steve

    TiVo Steve New Member

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    Starting Friday, when I try to play a Netflix video, all I get is the red Netflix banner, no video, and then a crash. I have an excellent internet connection. I can watch a Netflix video on my computer but not on my TiVo HD.

    Neither Netflix nor TiVo will take responsibility for this problem. Netflix says it is a TiVo problem (which makes sense since I CAN watch a stream on my PC).

    The TiVo CSR I spoke to blamed it on my 500GB Seagate HD upgrade (He said my box had been "tampered" with, and he could not help me!)

    Time to sell my final TiVo on ebay....:(
     
  9. dlfl

    dlfl Cranky old novice

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    Point of confusion in several recent posts (and throughout these forums actually):

    Both S3 and HD models are "Series 3". To specify one or the other you have to be more specific. My intent was to include both models in my statement, although my actual experience is with the HD model.
     
  10. mikeyts

    mikeyts Stream Warrior

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    Ooops! Sorry about that. It seems obvious from your username but I read your post without paying attention to that.

    I've actually been using Netflix streaming a lot recently (given the total cessation of new episodes of my many Season Pass series over the last couple of weeks), but I replaced my old Xbox 360 with a newer, cooler running, virtually silent one and have switched to that because I prefer its much prettier, faster user interface (my old Xbox could be used as a space heater and had fans which, at maximum speed, sounded like a lawn mower, so I'd stopped using it for video viewing). Before switching, I'd done quite a lot of streaming on TiVo in the past, only hitting that freeze problem once and they seem to have fixed it--for me at least--in a release where they claimed to have fixed it. It's quite possible that if I were using my TiVo for all my recent Netflix streaming I'd have run into the same problem you guys are having, if it's caused by something they've done recently.
     
  11. hummingbird_206

    hummingbird_206 Retired

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    I have an S3 TiVo and (thankfully) don't have lockups/reboots while viewing from Netflix. I do get some stutters when viewing during prime time, but outside prime time it works perfectly.
     
  12. mikeyts

    mikeyts Stream Warrior

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    I disagree. All current high definition TiVo DVRs have the Series3 logo on the front of their enclosures, along with HDTV, DCR, Dolby Digital and HDMI logos, with THX logos on the Series3 and HD XL models. However, only the original "TiVo Series3 HD Digital Media Recorder" has "Series3" in its product name. The other two are named simply "TiVo HD DVR" and "TiVo HD XL DVR". There's nothing else to call the Series3 to differentiate it from the other two, or at least nothing else short enough to use in conversation.

    This reminds me of the grossing I occasionally hear from Mexicans, Canadians and South Americans about how people "incorrectly" use "Americans" exclusively to refer to U.S. citizens while they consider themselves to be Americans as well. My reply to that is that ours is the only nation with "America" as part of its name. They certainly have the right to use the name of their native continent to describe themselves, just as others call themselves Europeans, Africans and Asians. The problem is that there's no continent called simply "America". They are properly North Americans (as are people from the United States) and South Americans. What else would you call people from the U.S. in casual conversation? "United States of Americans"? :rolleyes: :D
     
  13. dlfl

    dlfl Cranky old novice

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    Dayton OH
    The Series 3 logo on all the HDTV models pretty much proves my logic correct, i.e., TiVo must consider them all to be Series 3 models. However your point about the model names is a strong one.

    Some posters have used "original Series 3". Apparently no consensus exists so it will probably be advisable to just use more words to make the meaning clear.

    Note the forum we are in is named: "TiVo Series3 HDTV DVRs"
    but covers all HDTV models. It was probably started before the HD model existed.
     
  14. mikeyts

    mikeyts Stream Warrior

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    Feel free to do that yourself, but I'm not going to. If that confuses you or anyone else, I apologize, but I've never used "Series3" to refer to any model other than the "TiVo Series3 HD Media Recorder" and I see no reason to change now. In none of the threads in which I've participated has there been any confusion (except this one)--people largely call the units "Series3", "HD" and "HD XL", sometimes prefixed by the name "TiVo".

    BTW, since we're being pedantic, note that it's fine to say "Series 3"--people will know you mean :)--but it should be noted that the trademark is "Series3", no space (the logo graphic is a separate registered trademark). They couldn't have trademarked the english word "Series" separated by a space from the numeral "3". In a search of TiVo's site, I find eight uses of "Series 3", 7 of them in quotes of news articles and press reviews. There are 176 occurences of "Series3".

    At TiVo's site, they use the phrase "TiVo® HD, HD XL, and Series3™ DVRs" over and over and over again. Here are a few examples:
    I do see a few places where they say "eligible TiVo® Series3™ and TiVo® Series2™", where they obviously mean all Series3 architecture models, but they're always preceded by "eligible" and in wading through many pages of search results I only saw that usage on special offers--apparently the people who write those are separate from the people who write everything else :D.

    So TiVo, in all of the information on their website, only uses "Series3" to refer to their original high-def DVR, except in a few special offer detail pages, in the phrase "eligible TiVo Series3", and in the spec sheets and FAQs for the TiVo HD and TiVo HD XL, in the phrase "Series3 architecture" (altogether fewer than 20 of 176 occurences).
     
  15. Tony_P

    Tony_P New Member

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    Dec 13, 2009
    Yet another crummy night with Netflix via Tivo.

    1: No Netflix Icon on Now Playing List or Video on Demand menu.
    2: Did a connect to tivo as per instructions when VOD menu didn't appear.
    3: Connected fine. Downloaded and applied latest stuff. Signal Strength 94%
    4: Still no Netflix Icon on or Video on Demand menu.
    5: Rebooted Tivo. Suffered through the intro video.
    6: Still no Netflix Icon on Now Playing List or Video on Demand menu.
    7: Attempted a connect to tivo as per instructions when VOD menu didn't appear.
    8: Tivo said network unavailable. Returned to main menu
    9: Tried again. Signal Strength 90%
    10: Tivo did prepare and the at negociating said Gateway Unavailable
    11: Rebooted Tivo. Suffered through the intro video AGAIN!
    12: Netflix Icon Available on Now Playing List
    13: Netflix menu would not display
    14: Connected again to Tivo for updates. Signal Strength 90%
    15: Tivo did prepare and the at negociating said Service Unavailable
    16: Tivo still on network. Signal Strength 90%
    17: Rebooted Tivo. Suffered through the intro video AGAIN!
    18: Netflix Icon Available on Now Playing List
    19: Netflix menu painted and paged very slowly
    20: Connected again to Tivo for updates. Signal Strength 90%
    21: Connected fine. Downloaded and applied latest stuff. Signal Strength 94%
    22: Tivo still on network. Signal Strength 90%
    23: Netflix Icon Available on Now Playing List
    24: Netflix menu painted and paged very slowly
    25: Selected programme. Tivo sat at please wait.
    26: Turned TV off in disgust
    27: 12 hours later - Tivo still sitting at please wait!
    28: Rebooted Tivo. Everything fine

    Side notes: Internet up and running at all times. Nothing running to interfere with signal

    I've about had it with this bloody thing. Tivo blames Netflix. Netflix blames our ISP. This is baloney!

    On a lighter note -- is there ANY way to get rid of that stupid intro video with the clips from North by Northwest and Teletubbies etc. Sometimes I feel like I could reboot the thing and and go prepare a 5 course dinner and it finally be done!

    T
     
  16. cjv2

    cjv2 New Member

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    Atlanta, GA
    Punch the Tivo button on the remote. Intro video stops. Doesn't speed up whatever the Tivo has to do normally in the background while that video is running, but it makes the happy dancing video thing stop and dumps you on the main menu. Or at least it does on my TivoHD. :)
     
  17. gweempose

    gweempose Well-Known Member TCF Club

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    My kids love that video! Out of curiosity, is there any way to get it to play other than by rebooting the machine?
     
  18. pdhenry

    pdhenry Ruthless

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    Tivo button, then zero.
     
  19. szurlo

    szurlo Member

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    Lexington, SC
    Got an LG BD-390 BluRay player for Christmas. The Nexflix implementation is hands-down superior in every regard (IMHO) to TiVo's.
    Is it just me, or is it about time Tivo started thinking about an end-to-end overhaul of the device software and UI? Tivo has a great feature set, but it seems to get more buggy every year, and the UI is getting very long in the tooth.
     
  20. moyekj

    moyekj Well-Known Member

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    Wow, but that LG BD-390 player is expensive! ($370 at Amazon right now). I realize it supports other services besides Netflix as well as DLNA but still... I would hope it plays every format under the sun and streams flawlessly for that price range. Do you know if it can play .m2ts files (BD rips) directly over network without any hiccups?
     

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