Netflix issues

Discussion in 'TiVo Series3 HDTV DVRs' started by TiVoStephen, Dec 15, 2008.

  1. wmcbrine

    wmcbrine Well-Known Mumbler

    Aug 2, 2003


    It seems like time of day may be an issue. Last night I watched episodes 3-6 of Ghost in the Shell: Stand-Alone Complex, with no problems. Today I tried to watch episode 7, and it would frequently go to a grey screen momentarily, then start playing again, having skipped forward. On a hunch, I went back to episode 6 (which had worked fine last night), and it did the same thing.

    Of course this means I won't be able to finish the series before it expires (it's one of the Starz Play deals). :( Good thing I've seen it already...
  2. Jan 1, 2009 #182 of 992

    CheezWiz ReplayTV->S3 Tivo

    Dec 29, 2006
    I agree that time of day is an issue. At 5 PM around here, we start seeing buffering issues. However I have noticed that my issues with my S3 are from overheating while streaming Netflix. I have always kept an eye on temps and my S3 always held at 45 degrees. When I start having lockups and slowdowns while using Netflix, it is sitting at 55 degrees. After putting a fan on the floor in front of the S3, the lockups and slowdowns have disappeared.
  3. Jan 1, 2009 #183 of 992

    Bonanzaair New Member

    Aug 25, 2006
    Don't disagree that's why I was successfully using the component connection on my S3 until I switch out the televisions. I just have trouble understanding what happened.

  4. Jan 1, 2009 #184 of 992

    bhawbaker New Member

    Dec 30, 2001
    Ditto that! I also see this problem. My caption is set differently than defaults. After playing Netflix movies and I go back to regular Tivo videos, the Tivo CC becomes super small and cannot change it. Very frustrating, and makes me not want to use Netflix cuz I don't want to do the dreaded reboot.

  5. Jan 1, 2009 #185 of 992
    TiVo Steve

    TiVo Steve New Member

    Nov 8, 2005
    Seattle WA.


    After multiple re-boots, I gave up using Netflix on my TiVo HD.

    I have a Vista Media Center computer hooked up to my TV, and while watching "Lightspeed" with the Silverlight 2.0 player with Internet Explorer 7, the movie lost lip-sync at about the half-way point!

    Had to call Netflix...

    They said they were aware of the problem with that movie, and were working on it! I suggested to the Netflix CSR that they add an area on the Netflix website to report issues with their streaming videos...

    If a direct connection to streaming videos with IE7/Silverlight doesn't work correctly on a 3GHz computer with a 12Mbps down/2Mbps up wired connection, how can our poor little underpowered TiVos hope to function properly? :confused:
  6. Jan 1, 2009 #186 of 992

    morac Cat God TCF Club

    Mar 14, 2003
    The TiVo has has hardware video decoders so it should play back as good or better than a PC with Silverlight (since the PC does all decoding in the CPU).

    I think Netflix servers aren't able to handle the strain. Sometime it works, but I've also seen instances where no matter what I do I can't get the TiVo to display an HD stream or even full bars (even though speed tests show > 6 mbps speeds).
  7. Jan 1, 2009 #187 of 992

    netserf57 New Member

    Nov 7, 2005
    Severn, MD
    this may not be the thread to post - if not direct me elsewhere

    the Tivo/Netflix integration is missing some userfriendliness to it. I would prefer the option of browsing the Netflix site from my Tivo in addition to the computer. I would also like all the Tivo features - wish lists, subscriptions, pivot searchs to include Netflix content. I would like to organize the Netflix content instead of having to browse a long list of titles in the Tivo. Perhaps a way to tag the content so I can find what I want quickly. It seems that the Tivo and Netflix could share preferences that have been established. I am using Netflix for the first time - because of Tivo - and it is annoying I have to teach it what I like... would be nice Tivo could share what it thinks I like.

    oh well - I am sure there are items others would like

  8. Jan 1, 2009 #188 of 992

    norbertsf Member

    Jun 9, 2007
    Last night we watched "Underdog" and 2 issues:

    1. We started watching on our computer (Quad-core 3 Ghz w/ 10 Gigs of RAM) via DSL and it would stall every 15-20 seconds or so (especially during action scenes. ( I have NEVER had ANY problems playing video on this machine--even HD video).....So we watched the rest downstairs on the Tivo S3....No hiccups! Super smooth playback....

    2. The movie was widescreen format and since we have a 4:3 TV the image was squeezed and the Tivo "aspect" button on the remote did nothing to correct this (the Aspect button works great on Widescreen-HD content from Broadcasters....why not Netflix?)

  9. Jan 1, 2009 #189 of 992

    moyekj Well-Known Member

    Jan 23, 2006
    That's come up a few times. You have to set aspect you want BEFORE starting Netflix application on Tivo, then it will use aspect you have set at the time. Certainly inconvenient for those that change aspect ratios frequently. Personally I always use same aspect ratio (16:9 panel with bars on either side for 4:3 content), so this doesn't bother me much, but Tivo should enhance the application to make the aspect button work during Netflix.
  10. Jan 1, 2009 #190 of 992

    berkshires New Member

    Feb 22, 2007
    What if you change the S3's output format to something else, like 1080i Fixed or 720p Fixed?
  11. Jan 2, 2009 #191 of 992

    Bonanzaair New Member

    Aug 25, 2006
    Thanks for the suggestion - Just tried it and still no go, no Netflix.

  12. Jan 2, 2009 #192 of 992

    jfriend New Member

    Jan 1, 2009
    I had a similar issue.

    I set up our first Netflix video on the Tivo for the kids and it all worked great for the entire movie except no sound for the last 7 minutes. Needless to say, the kids were bummed about not being able to hear the ending. I tried rewinding enough to trigger rebuffering, but still no sound. That definitely left a sour taste for us on the Netflix streaming in our first experience.
  13. Jan 2, 2009 #193 of 992

    berkshires New Member

    Feb 22, 2007
    Is there access to the Aspect setting from HME?
  14. Jan 2, 2009 #194 of 992

    avatarhands New Member

    Jan 2, 2009
    There's something deeply disturbing about the cavalier way TPTB are treating this situation as reported on this thread. It's frightening, because I'm facing a crashing S3, and can't afford to have to replace it at my cost when the new update may have caused the problem.

    Just for the record: viewed the first Netflix movie fine. The following movies had sound sync issues, video issues, etc., etc. NO big deal, a little disappointing, but hey, I can wait for a patch....but now, since that second movie went belly up, my S3 slows and eventually crashes on a regular basis. I'm talking about several times a DAY, requiring a full reboot, and sometimes two full reboots before working normally again...until it does it all over again later.

    This happens in recorded playback mode and live tv mode. My recordings are getting lost, corrupted, or just plain not recorded. I've tried all the suggestions in this thread except replacing the hard drive.

    And the thought that the only thing on the other end of a call to customer service is going to be a shrug and a bid for cash is outrageous.

    If this continues, and it becomes a widespread issue without solution...well, it's exactly why class action lawsuits exist, isn't it?
  15. Jan 2, 2009 #195 of 992

    rvmeush Member

    Dec 24, 2001
    Columbia, MD
    Most of the audio tracks on my Netflix streams are choppy and unusable. But I recently started watching Heroes and the audio is fine. Can anyone who has had audio problems check to see if Heroes sounds okay?
  16. Jan 2, 2009 #196 of 992

    moyekj Well-Known Member

    Jan 23, 2006
    Not sure. But Tivo seems to know how to access scheduling capabilities from HME so there is certainly access to some core Tivo capabilities from HME but perhaps aspect ratio and other output settings are not which is maybe why the feature is not already there.
  17. Jan 2, 2009 #197 of 992

    tburrel New Member

    Jun 9, 2007
    We've been watching Season 1 and are up to episode 20. The first 19 were fine, but this episode has a sound problem: music and effects are fine, but the dialogue is "under" everything else. It's like having the microphone in the orchestra pit and trying to hear the actors- you can tell they're talking but you can't make it out. Haven't reported to NetFlix yet (just got the problem last night).
  18. Jan 2, 2009 #198 of 992

    DougJohnson Member

    Dec 11, 2006
    These are textbook hard drive symptoms. It might be coincidence. It also might be (indirectly) caused by the service update. TiVo uses two partitions to hold the operating system. When it a service update occurs, it is written into the currently unused partition. The next reboot switches to that partition instead of the previous one. If the new partition has flaky sectors, you could be seeing errors where you hadn't before.

    If you are comfortable swapping drives in a computer, WinMFS offers a good chance of getting your data off the old drive and on to a new one. It's worked for me. You can also buy a completely formatted drive from Weaknees. Just pop it in, but you would loss your recordings and season passes.

    -- Doug
  19. Jan 2, 2009 #199 of 992

    pdhenry Ruthless

    Feb 27, 2005
    Strange - I queued "Postcards from the Edge" and when I go to play it I get an error message saying it's not available for immediate viewing. It streams fine to my PC (in fact, I have an option to resume from the pause point if I watch a minute or two on the PC and then try to select it on the TiVo) but fails on the TiVo. From TiVoStephen's post I assume that there's an error with the TiVo version of the title.
  20. Jan 3, 2009 #200 of 992

    DealDuderino TiVo Enthusiast!

    Jan 3, 2009

    Throw my name into the group that's having problems with Netflix audio on Tivo. I just received a brand new Tivo HD box from Amazon, set it up, ran the updates, and configured Netflix. Office UK played brilliantly, but I when I tried to watch Priceless there was a frustrating 1-2 second audio delay. I tried to re-launch it several hours later, the gap was shorter but still there (I ended up watching it on Xbox 360 -- the only redeeming thing was that Netflix remembered where I'd left off!). I'm now watching Heroes Season 3 Ep 6 with no problems.

    My setup:
    * Tivo HD
    * Network: Ethernet direct to router, ~ 6mbps
    * Audio: RCA

    Bummed me out, because I'd love to stop my Xbox 360 Gold Membership in favor of Tivo's Netflix, but I can't yet.

    Well, thanks to Tivo & Netflix for this beta release. I look forward to the next release.

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