Netflix down again?

Discussion in 'TiVo Series3 HDTV DVRs' started by wmhjr, Mar 19, 2011.

  1. dlfl

    dlfl Cranky old novice

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    Dayton OH

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    Rose it isn't clear from your post whether you have actually tried rebooting your LR tivo. As you will see from several previous posts here rebooting is the only known solution to the "An error has occurred..." problem.
     
  2. Rose4uKY

    Rose4uKY Member

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    Mar 28, 2003
    Kentucky
    Yes Tivo tech support told me the only way to fix the problem is cold rebooting which I stated and I did that it fixed my BR Tivo but I was messing with network settings on the LR Tivo and didn't think the right network name was in there so I started redoing settings. Then it wouldn't connect to Tivo at all but last night I power cycled my router again for a longer time and then it started working. My Tivo connected and now i am back to normal. I just had to go under tivo desktop and checkmark LR Tivo and I am good to go now. Netflix works too. But Tivo told me since my Tivo connected to the service I don't have to worry about network settings cause mine are good and I see an IP address now but it still said DHCP error N02 but everything is working so I am good.He said don't try to configure network setting my Tivo conncected to service and I see everything now like before.
    Thanks!

     
  3. Resist

    Resist Well-Known Member

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    It's down for me tonight!

    UPDATE: Just got off the phone with Netflix and they said everything was working on their end. I tried instant viewing of Netflix on my laptop and it worked fine, so clearly my issue is with my Series 3 Tivo. I am hoping a restart will fix it. But if not then it looks like I will be watching Netflix on my Xbox.

    Love Tivo as a DVR, but hate it as a streaming video device.
     
  4. mikeyts

    mikeyts Stream Warrior

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    San Diego,...
    I had a problem; I noticed it a few days ago while trying to test something but I didn't care. I tried this morning and it still wouldn't come up at all--it would sit in a blank screen for a while and then bring up the unexpected error dialog. I deactivated and reactivated, which got me into the GUI, but it would then hang when I tried to play something. Then I tried a warm boot (i.e., telling it to restart in the GUI); it works now.
     
  5. dlfl

    dlfl Cranky old novice

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    For those who have experienced the "unexpected error ..." message and had to reboot to fix Netflix, how many of you saw this particular problem before the 11.0k software update in late February? My theory is that update introduced this problem
     
  6. V7Goose

    V7Goose OTA ONLY and Loving It!

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    New Mexico...
    I have seen the Unexpected Error quite a few times, but ONLY during hours when I expected problems due to overloaded NetFlix servers. I have never had to reboot my TiVos to get past this error.

    In addition, my Sony Blu-ray player had a huge problem connecting to Netflix this morning - after about 3 tries, it finally spit out a message that it had be de-registered from Netflix (but my TiVo boxes were still working fine). Due to some very specific technical comparisons, I have come to the conclusion that my Sony BD player is probably using the same streaming asset that the TiVo uses.

    I personally think that ALL the problems we are seeing are caused by Netflix, not the TiVo implementation. But hey, that's just my opinion . . .
     
  7. mikeyts

    mikeyts Stream Warrior

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    This morning when I was experiencing it I was freely playing Netflix players on my Xbox, PS3, Panasonic DMP-BDT110 BD player and PC. (Someone on AVS Forum was complaining about problems viewing episodes of Dexter on PS3 and Xbox and I was testing those on various platforms available to me).

    I've never seen it on any of those other four platforms, period--just TiVo.
     
  8. V7Goose

    V7Goose OTA ONLY and Loving It!

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    New Mexico...
    OK, you say you have never seen it on anything but TiVo boxes. Fair enough. But I have seen it at least as much on my Sony BD player as I have on my TiVo boxes, and you personally noted that you were responding to others saying they saw problems with different platforms (both PS3 and Xbox).

    By your own typing (and my personal experience), you confirmed that this problem is not exclusive to TiVo boxes. Period. And that is all I was trying to say in the post you quoted.
     
  9. mikeyts

    mikeyts Stream Warrior

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    I have not seen the problem (specifically, player won't start or won't play streams eventually saying "Unexpected Error" after pausing for a while) nor have I heard anyone else state that they've seen that particular problem on any other platform, except for you.

    Lord knows that TiVo is not the only platform to have bugs in its Netflix player; I've just never seen this bug on any of the other streaming Netflix players that I've tried. The guy I was helping this morning's problem was not so much with the players as with screwed up encodings (though one of the 5 platforms I tried could play the problem episodes correctly). The last few episodes of Dexter S2 play with a weird, totally FUBAR pixellated effect on the PS3 and PC; on the Xbox and TiVo all S2 episodes of Dexter play with screwed up aspect ratio (due, I believe, to an absence of needed anamorphic flags in the video). It's known that the PS3 uses a different set of encodings than the Xbox and TiVo (AVC w/DD2.0 sound on PS3 instead of VC-1 w/WMA sound on Xbox and TiVo); I know the PC player used to use a third set of encodings but maybe they switched to use the PS3 ones. Whatever--it wasn't even close to the same problem as was stopping me from using the TiVo Netflix player.

    Note that I'm not doubting your word that you've seen the same problem on your Sony device's player. I'm just saying that it has not manifest on any of four other players I use, nor did I see it happen on the Roku while I had it. I hadn't seen it happen on TiVo before just now.
     
  10. dlfl

    dlfl Cranky old novice

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    Why do you no longer have the Roku? Was there a problem with it? Which model did you have?
     
  11. mikeyts

    mikeyts Stream Warrior

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    There was nothing wrong with it--I was looking for something that could stream Amazon (I'm a Prime member and wanted to take advantage of Prime Eligible video). I tried a couple of things and the Roku XD's Amazon player lost out to the Panasonic BD player's (I liked its UI better). The BDT110 also serves as a secondary VUDU and Netflix player--its Netflix player is second in capability only to the PS3's (it can't play the 1080p encodes, but it can play 5.1 sound and closed captions) and its VUDU player is identical.

    These things aren't spread out over multiple televisions--they're all connected to this LCD panel. I didn't need the Roku.
     
  12. rmassey

    rmassey Damn, these are fun!

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    Colorado
    June 23,2011

    NF is down - says - An error occured communicating with NF

    down for about 24 hrs now
    rebooted router, rebooted Tivo
    no change

    deactivate online, deactivate in Tivo, reboot, reactivate
    no change

    out on both my S3 and TivoHD, no recent changes to my router config.
    I can connect each tivo to the network and do a download, so I have nw connectivity.

    anyone else seeing an outage?
     
  13. steve614

    steve614 what ru lookin at?

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    Dallas, TX
    Working for me.
     
  14. CallMeRich

    CallMeRich New Member

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    On fios in westchester county ny
     
  15. mikeyts

    mikeyts Stream Warrior

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    Up for me, Cox San Diego South.
     
  16. Jim M

    Jim M New Member

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    If you have the series "Top Gear" in your instant Queue then go online and delete this show. All should be well after that.

    This workede for me. How the heii TiVo knew that show was causing problems I'll never know as I have 141 shows in my instant queue.

    HTH

    jim
     
  17. rmassey

    rmassey Damn, these are fun!

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    Colorado
    ... and now it's backup

    I do have TG, and didn't do anything with it, but now I notice it shows up at the bottom of my queue when it was near the top before.

    Looks like Tivo/NF know of some issue with TG and have deleted it and re-added it.

    - WTF?
     
  18. joecody12

    joecody12 New Member

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    Jun 30, 2011
    Because Netflix streams are not stored on the harddrive.
     

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