Not often, but it's very odd and obviously disrupts viewing. Can be watching any show and suddenly I get the VOD menu screen. There isn't a single button/action that can get from viewing Netflix to that screen. There's no hiccup with the connection, no hesitation watching the program, it can be in HD or not, just one second viewing Netflix and the next second is the VOD menu. Right now this occurs about once a week. Been happening a few months that I can recall. Happened tonight while watching an episode of The Wonder Years.