Need Help Transferring Programs [Tivo box needs factory reset]

Discussion in 'TiVo Home Media Features & TiVoToGo' started by doopx, Apr 30, 2020.

  1. doopx

    doopx New Member

    3
    0
    Apr 25, 2020
    hi

    i have a problem my provider says that I need to factory reset due to a problem.

    i have tried pytivo [no tivos found error]
    * archivo stuck on fetching forever
    *kmttg works and sees programs but will not transfer says copy protected.

    All I want to do is transfer all the movies and tv shows to an external hdd, factory reset transfer them back to the tivo.

    I would really appreciate it if anyone could help.

    thx
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    11,711
    926
    Apr 6, 2000
    SF Bay Area
    If they are copy protected, then no program will be able to transfer them over. This can happen if its from channels such as HBO, Showtime, etc.
     
  3. HerronScott

    HerronScott Well-Known Member

    7,403
    1,062
    Jan 1, 2002
    Staunton, VA
    Who is your cable provider as some are worse than others on copy-protecting shows and unfortunately there is no way to transfer ones that are flagged this way? Also, is your TiVo supplied by your cable vendor? What's the issue you are having where they say you need a "factory reset" (Clear and Delete Everything would be the TiVo term)?

    Scott
     

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