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Discussion in 'TiVo Upgrade Center' started by rcobourn, Mar 25, 2008.
Thanks for WinMFS.
Now I just need to ID an image Toshiba RS-TX60, with 160 GB hard drive.
Does anyone have a backup image that would work for a TCD649180? The HDD is completely dead...
I need an image for a TCD2404A. TIA
Remember, an image for a 140, 240, or 540 may have come from a Maxtor drive, which means that a WD or Seagate or whatever may not have quite as big an LBA number as a same size Maxtor did, which means the image may not quite fit, so this is a good time to go with a bigger drive.
I put it on the 320GB from an upgraded Premiere.
Now waiting on the adapter I ordered from weaKnees,
Managed to burn out my failing hard drive while attempting to re-image to new. If anyone can supply an image for TCD663320, I would send you a smiley face emoji's, or two.
Some kind soul who has received the MPEG-4 update to their THD might consider creating a backup since it appears it is no longer available from TiVo.
I haven't seen any requests for an HD image in quite some time. And although there was one user that said TiVo CS indicated it was a one time rollout, I believe I've also seen other requests to TiVo for it recently that were pushed out?
I've seen posts from a couple of people indicating that couldn't get the update. And even if what you say is currently true, it's probably not going to last forever.
That request was January 14th which I believe was a week before the general rollout of 11.0n started.
I'm pretty sure all someone has to do is post here if they need a current image.
You and I have somewhat different opinions about what constitutes "quite some time".
I was asking that someone be proactive and create an image of 11.0n so it's available when the (practically) inevitable request is posted.
I have seen several posts already from people on FIOS or other providers that had to jump through a lot of hoops to get 11.0n. TiVo is only rolling it out to Comcast subscribers in areas that they know have started converting to H.264.
The requests for images are inevitable.
They have. Just haven't seen any requests yet.
For that model you might try image begging in the NZ/AUS forum, and also ask if anybody there can help you with getting the AUS version of WinMFS
Hoping for the wisdom of the board to diagnose my problem and best option:
Tivo HD TCD652160 w/ lifetime service (grandfathered from my original Tivo purchased in 1999) and WD MyBook expander. I use component cables due to loose/non-working Tivo HDMI port and have a single multistream cablecard via FIOS.
It has been working fine for years.
I was watching live tv the other day and suddenly it went into the Welcome - Powering Up reboot and has been stuck there ever since (I unplugged it so as not to cause more harm). No prior stuttering or other issues. I think it might have reached the "Almost there" screen a couple times when the problem first surfaced but now it gets no further than the Welcome screen. Sometimes it flickers for a second before going back to the Welcome screen. Front lights come on but I wasn't able to get it to kickstart.
I have plugged/unplugged it in an effort to reboot it multiple times but it still gets stuck at the same "Welcome" spot. I have tried various combinations with and without the cable card, with and without the WD expander attached, and with and without the Tivo Wireless Network Adapter attached. Same result.
I opened up the case and everything looks clean and no obvious capacitor damage. Perhaps a faint clicking in the power supply area after plugging in but nothing too obvious or long-lasting.
I want to keep my lifetime service.
Is my most likely problem a hard drive failure?
If so, it looks like I could get a replacement 1T drive with software from Weaknees for $149 or DVRUpgrade for slightly less. Any preference between the two? Downsides with this route are cost and delay.
I would prefer to save a few bucks and accomplish this over this weekend by stopping locally to pick up a hard drive and "image" (?) it if possible. Is there a good source of detailed instructions for someone like me with minimal technical expertise that explains what hard drive to buy and how to prepare a store-bought hard drive for replacement in a Tivo HD TCD652160? How much is that route likely to cost compared to the $149 Weaknees route?
I have an old computer (Dell w/ Vista 32 bit). Not sure how to internally connect drives but I can learn.
The level of technical conversation in this very long thread unfortunately is difficult for me to distill and follow (what's outdated vs. what's still current, sometimes shorthand is used and a certain basic knowledge of the previous steps is assumed, etc.). Am hoping there is a "Replacing Your Tivo Hard Drive for Dummies" list of updated instructions somewhere.
Also, is it a problem that I had the expander attached when the hard drive failed? I read something in one of the instructional posts about the need to unmarry your old drive from the expander before upgrading but obviously I can't do that as I can't get it beyond the Welcome screen. Not sure if the "unmarry" step applies to a complete replacement of the hard drive.
Most likely, both drive failed. You can get a WD20EFRX, 2TB. Its the max a Series 3 can support. Its less trouble than a WD20EURX Green drive. A WD10EURX/S, 1TB, works fine.
For an image, I can supply it. use WinMFS (unless you are not a Windows user.)
The lifetime service is linked to the service number and not the Tivo itself, or the inside components. So you will never lose that.
Maybe it's the internal drive, maybe it's the power supply, maybe it's both.
Can't swear there's nothing wrong with the external, but I'm pretty sure that a bad external is not the sole cause.
The initial Welcome screen is loaded into video memory (which is what's pushed out to the TV) from a chip on the motherboard.
If all goes well, after a while it gets replaced by the "Just a few more minutes" screen, which is on the internal hard drive somewhere.
So if you get the initial Welcome screen, the power supply and motherboard are working well enough to do that, but if it doesn't go beyond that, something is interfering with communications between the internal hard drive and the motherboard.
Could be bad data cable between motherboard and drive, could be bad power cable between power supply and drive (those two actually join together into a single plug that goes into the end of the hard drive in TiVos new enough to use SATA drives, which yours is), could be the power supply can't provide enough current to run everything else *and* spin up the hard drive, could be the hard drive has problems. Could be the circuitry on the motherboard that talks to the drive has problems. Could be that circuitry itself is okay but that part of the motherboard isn't getting enough current from the power supply. Could be a combination of any or all of the above.
I would check the DC outputs of the power supply with a voltmeter, and hook the internal drive up to a PC motherboard and boot said PC with a cd that includes the drive manufacturer's own diagnostic software and run the short test and then the long test.
But something that can be tried first in a situation like yours (this is mostly for future searchers, you seem to have done this already)
Connect the TiVo via a composite video cable (yellow RCA plug) to a video display device or in your case stay with the component cables for now.
Definitely do not try to do any troubleshooting with HDMI connected.
Disconnect all cable and antenna input, disconnect the external drive's eSATA connector, and remove the cable card(s).
Plug in the TiVo power cord.
This puts the minimum electrical load on the power supply in case it's beginning to fail.
If it boots and gets to TiVo Central that way, then the power supply is the chief suspect for sure.
If you go here
and go down to where it says
and click on the icon to the left of where it says
Automatically redirect to the best mirror based on your geo-location.
you can download an .iso image of the cd which you can burn "as an image" to a cd-r--you have to burn as an image so that everything is where it's supposed to be on the disc for it to be bootable.
There is drive testing software on the cd.
You'll need a SATA data cable to connect the drive to a SATA port on the PC motherboard, and a SATA power cable from the PC power supply as well.
Since you're booting from the cd, you don't need the PC's hard drive or operating system involved, so you can borrow the cables that it uses to connect the TiVo drive instead.
The manufacturer's diagnostic will tell you if the drive is failing physically, but won't tell you if the TiVo software on it is scrambled, but find out if the drive itself is okay first.
Do you have a voltmeter or access to one?
Where locally would you buy a hard drive?
Do you have something like a Fry's or just a Best Buy or Staples?
Thanks. I live in suburban NJ a/k/a shopping ground zero but am surprised to find there isn't a store within an hour of my house that seems to carry the WD Red drives in stock. So I would need to order the hard drive online.
I have no real computer repair experience but will give your suggestions a college try and report back. Will have to learn how to use my multimeter, how to burn an image, and especially how to switch the cables which I think might be a stumbling block for me.