Well...so far, so bad. -8/1 I picked up my TiVoHD, and immediately called Cablevision to schedule an appointment. After getting passed from the initial rep to someone who understood, the earliest date I could get was 8/8, at the 8-11 slot. -8/8. I'm the first appointment of the installer. He comes with two cards (normally he would have more), and starts the process. Almost immediately after calling the office, he's informed that the office had a problem with the cable card backend software, and can't get past the "blue page" to enter in the card information. The person in the back office said they had to wait for someone to come into the office to reset their software, and that person would be in by 9AM. Naturally, the guy is a no-show, and the tech is with me at just before 10 trying to reschedule my appointment for tomorrow. In the meantime, the tech went out to his van to pull another card from the next install. Turns out the cards for me are dated 3/2006 and the other card was from 2005. The installer told me other installers are having the same issue today - so the problem is with the backend software and not on my end. After going back and forth with his people, I'm rescheduled for tomorrow. If the problem is cleared up today, he may be back. It just goes to show, it's always something, as Roseanne Rosannadanna used to say.