Advertisements So far, so good. I scheduled my install approx. 10 days ago and called back earlier this week to request 1- a Comcast Tech and 2- bring a back up Cable Card... During time scheduled this morning, tech called as requested, it was a Comcast tech, and he did bring 2 CableCards... Took about 1.5 hours and I was up and running. After about 2 hours I did have to call 'tech support' as the image had frozen, but they 'sent some signals' and I powered the Premiere unit down, once it came back up I've had smooth sailing since. I know it's still early and I expect a few bumps in the road going forward.... but so far so good!