My 6th unit is now DEAD!!??

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by borgslayer, Dec 22, 2005.

  1. borgslayer

    borgslayer Master

    Mar 28, 2004


    I really don't get it, another unit dead??(my fifth or sixth?) This time I noticed all channels were not available, however the guide was showing all channels and descriptions. So I powered off the unit and all the channels were back... now I am watching a recorded show, no problems unil I notice the unit is totally unresponsive to the remote. Now the recored show is jerking and basically a slide showl. I try to get to the now playing or live TV, nothing. Call for tech help. This time after powering the unit off/on, it is totally stuck on "powering up".
    Ugh!!! not again!!!
    They are sending a replacement in '2 business days' which imo means I won't have the unit until Monday.

    So my dilema should I stay with D* and this buggy unit or should I try Adelphia and their HD DVR. I know it's not tive and I won't have OTA but still..... I am considering it. On the other hand, D* is still replacing this unit for me...

    What to do??
  2. Texceo

    Texceo New Member

    Mar 11, 2003
    Dallas, Texas
    Buggy? I am on my first and only unit.

    What are you doing to your units?
  3. Mark Lopez

    Mark Lopez Just click ignore

    Jan 1, 2000
    Hondo TX
    I know there are some issues with this unit, but if you have 5 or 6 going bad, there must be something else going on (heat, power issues etc). I would think the odds of having that many go bad for the same person without some other factor would be nearly impossible. BTW, I have had 2 since they first came out and both are still running fine (with added drives too)
  4. xnevergiveinx

    xnevergiveinx New Member

    Apr 5, 2004
    do you have surge protectors on your cable line, power, phone line?

    the odds of you having 5 bad units in nearly impossible, seems like something else is going on
  5. Stanley Rohner

    Stanley Rohner New Member

    Jan 18, 2004


    Sounds like the one you have now needs to have the hard drive replaced.

    Replace the hard drive. Don't do the refurb swapout game with DIRECTV.

    On the other hand, D* is still replacing this unit for me...
    Yep, with another refurb that will flake out eventually.
  6. lostman72

    lostman72 New Member

    Jul 11, 2003
    Both of my units are on a UPS and I have no trouble at all. My buddy had one go bad but he has no UPS. They are so cheap now. 50.00 to 100.00 buys a very nice UPS. Also both of my units are on it's own shelf so they won't over heat.
  7. litzdog911

    litzdog911 TechKnow Guide

    Oct 18, 2002
    Mill Creek,...
    Perhaps the shelf is vibrating and causing problems? Something is causing these failures, or you're really really unlucky.
  8. Paperboy2003

    Paperboy2003 Wasting time here

    Mar 30, 2004
    I have two original units with no problems. Perhaps a power line conditioner or UPS. 5-6 failures definitely moves the blame from D* to some environmental condition at your house
  9. Scott Corbett

    Scott Corbett New Member

    May 29, 2003
    SE NC
    I am on my third one and it is flaky and should be replaced. So, you probably could really say that I should be on my fourth one.

    Have about forty surge suppressors in the house and three more on the panels outside.

    My old SAT-T60 just keeps on going. I am convinced that the HR10-250 is the worst consumer electronic product since the original Pioneer laser disc player.

    HDMI no longer functions so I switched to Component. Freezing and stuttering is the real problem.

    I do not choose to go through D* phone hell again unless the unit fails completely (as my first two did). Maybe that "special" phone number they sent me would help, but I have my doubts about that.

    I have subscribed to D* since '94 and was always fairly happy with them, but the HR10-250 has turned me around.
  10. jfelbab

    jfelbab WineBoZo

    Jan 18, 2002
    Cape Coral, FL
    Perhaps it's because they are sending you refurbished units that may not be truly fixed. I'd be sure to request a brand-spanking new unit this time.
  11. borgslayer

    borgslayer Master

    Mar 28, 2004
    I have the unit well ventilated, not enclosed. It is on a UPS with Auto voltage regulator.

    Litz the only thing I can think of is what you said. Sometimes my wife (or myself) will close the entertainment center door, a little hard. Possible sending vibrations along the wood shelf and into the TV. My HR10-250 is sitting on top of my 57" Hitachi, the wall unit/Entertainment center is around the the tv. Could this be the problem?? hard to believe. Thinking of doing the weaknees hard drive replace, but then I think....
  12. GBL

    GBL covert opiniative

    Apr 20, 2000
    Twin Cities, MN
    Sitting on top of the TV may be too hot for the units.
  13. Dssturbo1

    Dssturbo1 New Member

    Feb 22, 2005
    You have a UPS so most likely a heat issue, especially since your on the 5th -6th unit. You say it is on top of the tv and the doors are closed sometimes on the entertainment center. The hd tivo is never really turned off so it always needs adequate air circulation/ventilation.

    Alot of people think they have a unit well ventilated but really don't. dvr's seem to be much more sensitive to overheating then a regular computer where hard drives are concerned. and that leads to the different issues, jitters, glitches, skipping, freezing and complete failures.
  14. 1999cobra

    1999cobra I HATE Vermont

    Nov 9, 2005
    NC -...
    Dude -

    I think your bewitched...!!!
  15. borgslayer

    borgslayer Master

    Mar 28, 2004
    There are no doors or anything around the unit. I check the temp sometimes and it's never 'hot' the entertainment center holds a denon avr, DVD player, music server, and Xbox 360, all enclosed. The HR10-250 is wide open on top of a large rearscreen projecction the hitatchi 57", nothing is surrounding it. alot of ventilation behind for the fans. I really don't think it's a heat issue. I am leaning to the when the door shutting on the main entertainment unit cause a vibration along to the tv and tivo. But seriously, no other piece of equipment I have, ie: two p4 networked computers, all the AVR equipment, and my wife D* standard tivo all work fine and no glitches.

    I am still contemplating try the Adelphia HD DVR to see what happpens.
  16. AbMagFab

    AbMagFab What happened, TiVo?

    Feb 5, 2001
    Use a little rational thought. It's you, your environment, or your TV.
  17. borgslayer

    borgslayer Master

    Mar 28, 2004
    just a quick update, I recv'd my replacement ( refurbed of course). Got it activated and withing 20 min unit rebooted twice. Finally got some live tv and all menus locked up... all black screen. Had to pull the power to reboot. Now it seems to be "working". I don't think it could be the environment that is causing this to happen... think about it the previous units work for 6-8 mos. this one immediately starts giving me problems. Well I called D* and demanded another unit (Brand New)... they said OK... I am hoping for the best.
  18. sriggins

    sriggins New Member

    Feb 21, 2005
    Not saying this is your case but a long time ago we had a Mac IIsi that would randomly crash, every 30-40 mins. We'd take it into the shop and it would run for a week straight. bring it back to the office, crash, crash, back into shop, fine. Finally I told them to ship it all in, monitor, keyboard, mouse, etc.

    Turns out the monitor had a short in it that was causing the Mac to crash heh. Totally wild.

    So while it might not be your environment, everything the tivo is plugged into could be freaking it out, as it is just a computer.

    A bad power strip that is overloading, or shorting. Maybe a circuit acting up, or a short when plugged into the receiver or TV. And yes whatever is the "issue" could not be affecting other equipment.

    Heck even your phone line could be causing the issue.

    I'd eliminate everything plugged into the tivo, plug in a different TV with a different cable and watch it. S ucks I know, but 6 or 7 of them, I'd be leery of really bad QA. Of course, you could just have very bad luck.
  19. Mark Lopez

    Mark Lopez Just click ignore

    Jan 1, 2000
    Hondo TX
    I sure hope I am never on the same airplane as borgslayer. ;)

    Actually, never being in the same state might not be a bad idea. :D
  20. joetoronto

    joetoronto HR10-250 Lover

    Jul 26, 2004
    Toronto, Canada
    LOL! :D

    sorry, borgslayer, this is funny. ;)

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