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Mpeg4 not working

Discussion in 'TiVo Help Center' started by Skye, Jun 18, 2020.

  1. Jun 18, 2020 #1 of 3
    Skye

    Skye Member

    56
    55
    May 18, 2018
    I know that my cable company (Spectrum) has gone to mpeg4 to support their new boxes and OTT apps, but for some reason my Bolt continues to tune only the mpeg2 streams. I found if I disconnect my tuning adapter then many channels go to mpeg4, but unfortunately I lose many channels without the adapter.

    Is this a TiVo issue or a problem with Spectrum not mapping the mpeg4 channels properly for people using TiVo?
     
    Last edited: Jun 18, 2020
  2. Jun 18, 2020 #2 of 3
    XIBM

    XIBM Member

    184
    18
    Mar 9, 2013
    Do you have Motorola Cable Card and Tuning Adapter - where are you located?
     
  3. Jun 18, 2020 #3 of 3
    Skye

    Skye Member

    56
    55
    May 18, 2018
    No, Cisco

    charlotte
     
    Last edited: Jun 18, 2020

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