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Mpeg4 not working

Discussion in 'TiVo Help Center' started by Skye, Jun 18, 2020.

  1. Jun 18, 2020 #1 of 5
    Skye

    Skye Member

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    May 18, 2018

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    I know that my cable company (Spectrum) has gone to mpeg4 to support their new boxes and OTT apps, but for some reason my Bolt continues to tune only the mpeg2 streams. I found if I disconnect my tuning adapter then many channels go to mpeg4, but unfortunately I lose many channels without the adapter.

    Is this a TiVo issue or a problem with Spectrum not mapping the mpeg4 channels properly for people using TiVo?
     
    Last edited: Jun 18, 2020
  2. Jun 18, 2020 #2 of 5
    XIBM

    XIBM Member

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    Mar 9, 2013
    Do you have Motorola Cable Card and Tuning Adapter - where are you located?
     
  3. Jun 18, 2020 #3 of 5
    Skye

    Skye Member

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    May 18, 2018
    No, Cisco

    charlotte
     
    Last edited: Jun 18, 2020
  4. Jul 15, 2020 #4 of 5
    tarheelblue32

    tarheelblue32 Well-Known Member

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    Jan 12, 2014
    Raleigh, NC
    The Edge has to accept whatever channel map the CableCARD or TA gives it. Only Spectrum can alter the channel mapping.
     
  5. Jul 20, 2020 #5 of 5
    lhvetinari

    lhvetinari Watching telly, drinking wine - Lily Allen TCF Club

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    Chicago

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    Try going without the TA - I saw this on a thread elsewhere, it seems that the cable card's channel mappings link to the MPEG-4 frequencies but for some reason the TA's map goes to MPEG-2 - and the TiVo will always take the TA's map first if it's connected.

    Not sure how they're going to fix it.
     

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