Apologies if this has been answered before - I couldn't find recent information in search. I have been struggling with getting my new TiVo Mini Vox's to work. They seem to work for a bit, then lose connection with the host dvr. I have tried everything, switching the network, going from MoCA back to Ethernet and nothing seems to work. I even returned one, only to find I have the same issue. The only one that works is the one I ordered directly from TiVo (black Friday sale). If I hook my old TiVo Mini up in the exact same location with the same ethernet - it works just fine. Then I recall reading somewhere that TiVo limits you to 12 active devices per account. I pulled up my account and there are 15 active devices (I don't have 15 devices - just over the years have collected lifetime units that never fall off the account). Could this be causing the issue I am seeing? Just not sure what happens when you go over the limit and how to fix it.