Month-old Roamio Pro Hanging with spinning circle

Discussion in 'TiVo Roamio DVRs' started by ohmark, Aug 14, 2014.

  1. conjoe

    conjoe New Member

    Mar 12, 2007
    I too have the spinning circle issue. Seems like it started after the summer update and it's still happening.
  2. amseven11

    amseven11 New Member

    Dec 24, 2011
    Same problem here, when clicking a recording to view it will show the circle for a good 20 seconds before going to the screen to play. Still here and has been there for a few days now.
  3. bfwk122

    bfwk122 A Tivo owner from the beginning.

    Jul 2, 2006
    New Jersey
    I took one of the other users suggestion and rebooted the Tivo and the delay went away..
  4. 2004raptor

    2004raptor time to emancipate

    Dec 30, 2005
    mine has been fine since this post. (knock on wood)

  5. Silverman

    Silverman New Member

    Jan 18, 2013
    Mine OK right now. Had same issue but have no cable card, mini, TA or anything but an antenna on it and wi-fi link so it isn't any of those extra things doing it. I have the simplest system and had issue only since the new software update......not too hard now to guess the cause.
  6. bern43

    bern43 New Member

    Mar 23, 2008
    Same problem with mine. Seems to have started after the recent update.
  7. ohmark

    ohmark Member

    May 22, 2007
    Problem I reported of spinning blue circle disappeared two days ago and has not returned. I did not reboot, power cycle, remove and reset cable card, pray, bang the top of the unit, curse (okay, I cursed), reset or power cycle modem or router or anything else. The problem simply appeared, lasted about two days, and then disappeared.
  8. bob61

    bob61 Member

    Apr 22, 2002
    Several days since problem went away. No change on my end, did not record TiVo, reset my router or any other change. Clearly was a problem on TiVo end.

    Sent from my XT1080 using Tapatalk
  9. mpnret

    mpnret Member

    Dec 4, 2012
    Same here, problem gone.
  10. nooneuknow

    nooneuknow Well-Known Member

    Feb 5, 2011
    It feels like "jinxing it" or daring fate... But, it seems to have cleared up on my end, without any action needed from me. Gotta post the good, and not just the bad, right? Nah, just following others' lead on that...
  11. shelbel

    shelbel Member

    Mar 11, 2004
    I just upgraded to Roamio Plus (formerly Series 3) this past week, and I'm having the 30-second delay issue. From what I'm hearing here, is the issue that the TiVo box is constantly reaching out to the mother ship online, even when I'm just watching recordings? My TiVo is connected wirelessly to the network, and I've been having issues with the wireless repeater not carrying the signal very well. If I can't improve the wireless, does this mean I have to look into setting up MoCa?
  12. aryndub

    aryndub Member

    Jun 25, 2009
    This issue just started today on my week old Roamio Pro. The Roamio and the minis all received the latest Fall update. When attempting to play a show on the main Roamio unit, there is a 10-15 second delay (sometimes with spinning blue circle) and then it will finally pull up the description and allow me to play. On the Mini, same thing, but I can't even schedule Season Passes on it. When I try to schedule, I get the spinning blue circle and then it kicks me back to the guide.

    Anyone else?
  13. mchief

    mchief Morey

    Sep 10, 2005
    Alexandria, VA
    Same spinning blue circles. Just got back from a 10 day vacation and the Fall update occurred just before we left. Now 10 to 15 second delays to get a recorded program to play.
  14. aryndub

    aryndub Member

    Jun 25, 2009
    And just like that it fixed itself. This most definitely has to be a Tivo server issue. I checked the Tivo status page when I was having issues and it showed normal.

    Has anyone confirmed this yet?
  15. shelbel

    shelbel Member

    Mar 11, 2004
    FWIW my TiVo is back to normal, with no hamster wheels or 30-second delay between menus.

    The secret? After putting up with a less-than-perfect wireless network, we were finally able to get an electrician in to convert our phone lines to ethernet, and I was able to connect the TiVo to a router directly with an ethernet cable. That shouldn't make a difference, since toggling between menus of already-recorded programs is a local process and shouldn't involve the internet at all. But my experience is that when my internet connection is robust there is no lag, and when my internet connection is unstable there is a lag. Grrr.

    On the plus side? The TiVo app on the iPad is awesome.
  16. wmhjr

    wmhjr Guest

    Dec 1, 2007
  17. shelbel

    shelbel Member

    Mar 11, 2004
    Oh my gosh, thanks for the heads-up. At least they're owning the problem.

    ETA: ... and my opinion of TiVo customer service plummets again. I wrote to them yesterday to close out my trouble ticket with them about this issue, and I outlined my disgust that less-than-perfect broadband connectivity would cause disruptions in basic performance. Their response:"We apologize for the inconvenience and disappointment with that wireless internal adapter. Hopefully future versions of our TiVo boxes will not have this same type of adapter."

    I didn't say that the adapter was bad, the adapter had nothing to do with it! Grr...
  18. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    Plus the wireless on my Roamio Basic has been great.
  19. Random User 7

    Random User 7 Incognito

    Oct 19, 2014
  20. mdscott

    mdscott Active Member

    Jun 26, 2002
    Similar problem but with additional symptom: Connection to TiVo iOS App was severely disruipted.:mad:

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