About a month ago I started a new post concerning the failure of my modem. There were some errors in the post, and now new information. So I thought I would start a new post (hope this was the right thing to do). My Hughes SD DVR120's modem sees to have a problem. When I ask it to call out to get the "call in numbers list" the modem performs as it should. When I request, or it decides to, make the daily call the connection fails stating the service did not answer. I call the number and there is service at the other end. While the spinning ball is indicating dialing, I watch my phone indicate the "line is in use" and I watch it go away and the spinning ball is still on dialing. I called my video guy and told him of this situation. He knows of four other units doing the same thing, including his own. Does anyone else have this condition?