Moca was working - now it’s not

Discussion in 'TiVo Help Center' started by Voting, Jun 3, 2018.

  1. tapokata

    tapokata Active Member

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    Apr 26, 2017
    Sacramento, CA

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    Congrats- and you got a new MoCA POE filter in the box, too...;)
     
    Voting likes this.
  2. krkaufman

    krkaufman TDL shepherd

    15,699
    2,887
    Nov 25, 2003
    Note that it is especially useful to document MoCA stats when things are working properly, if not to further optimize the setup then at least to document the stats, as a baseline against which to compare future changes or hiccups.

    (Screenshots via phone camera can provide a quick capture for the pages of info.)
     
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  3. timshau

    timshau New Member

    5
    3
    Feb 1, 2002
    My MoCA failed today after years of working. I have a Roamio Pro as a bridge and 4 Mini's, all on Hydra/New Experience. After lots of troubleshooting, I found one of the Mini's was frozen. Once I rebooted it, everything else worked fine. Of course, it was the one I didn't use in troubleshooting... Posting for anyone else that may experience this issue.
     
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  4. mebstick1

    mebstick1 New Member

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    Aug 11, 2018
    Thank you, timshau! I had this issue and tried everything - except checking all the TiVo minis. And sure enough, one was frozen. I unplugged it and everything starting working. I had already called an electrician. Thanks for posting!
     
    krkaufman likes this.
  5. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Apr 6, 2000
    SF Bay Area

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    That's a new one! Calling one of those will cost about $100 just for them to come out.
     
  6. mebstick1

    mebstick1 New Member

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    Aug 11, 2018
    It was either that or move :)
     
  7. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,124
    1,025
    Apr 6, 2000
    SF Bay Area
    The better fix is to shutdown your network, modem, router, everything including moca adapters. Then, power one unit at a time, starting with the modem, until operational, then router, moca adapters, etc. Until everything is back up.
     
    kpeters59 likes this.

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