Missing the first few minutes of recordings

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by kmp14, Oct 5, 2005.

  1. Oct 19, 2005 #41 of 105
    kmp14

    kmp14 New Member

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    Sep 18, 2003
    Your post quantifies my fear of EVER calling dtv with technical issues. Usually we know more than them, and they don't understand the issue. I guess that is true of most tech support.
     
  2. Oct 19, 2005 #42 of 105
    DanKeeffe

    DanKeeffe New Member

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    Jul 25, 2003
    I tend to lean towards that conclusion, as well. I was having the same problem with missing the first few minutes of recordings, and as a last resort before sending my box back did a "clear and delete all," reformatting the hard drive to factory conditions. That was about three weeks ago, and I have not had any problems since then. Additionally, the unit has been MUCH snappier, so that setting up new season passes or recordings only takes a few seconds, versus the 5-10 minutes it was taking before the reformat. The unit just seems to get bogged down after a while, and the missing recordings is but one manifestation of this.

    Reformatting the hard drive hardly seems like an optimal solution (we had quite the TV marathon to get everything off we wanted to watch before hand), but it may be worth a try.

    Dan
     
  3. Oct 19, 2005 #43 of 105
    Cabinwood

    Cabinwood Well-Known Member TCF Club

    6,410
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    Mar 11, 2000
    North Georgia
    I'll jump in here to say mine has done it a few times in the past few weeks. I question it being the processing power as nothing has changed, mine has been recording both tuners in HD in prime time since I first got it (when they first came out). It's only recently that this has started happening.
     
  4. Oct 20, 2005 #44 of 105
    boiler11

    boiler11 New Member

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    Jul 21, 2004
    Redondo...
    I can't say definitively that it's not the processor, but here's some data. After closer inspection, I found out that I've only had this problem on 3 shows. All 3 were on the same Thursday night. However, the Thursday before and after I did not have the problem.

    Code:
    --------------------------
    Thursday 9/29/2005
    --------------------------
    
    Alias             8:00-9:00 pm      OTA HD     NO PROBLEMS
    Will & Grace      8:30-9:00 pm      SAT SD     NO PROBLEMS
    Everwood          9:00-10:00 pm     OTA HD     NO PROBLEMS
    The Apprentice    9:00-10:00 pm     SAT SD     NO PROBLEMS
    
    --------------------------
    Thursday 10/6/2005
    --------------------------
    
    Alias             8:00-9:00 pm      OTA HD     NO PROBLEMS
    Will & Grace      8:30-9:00 pm      OTA HD     Missing First Minute
    Everwood          9:00-10:00 pm     OTA HD     Missing First Minute
    The Apprentice    9:00-10:00 pm     SAT SD     Missing First 2 Minutes
    
    --------------------------
    Thursday 10/13/2005
    --------------------------
    
    Alias             8:00-9:00 pm      OTA HD     NO PROBLEMS
    Will & Grace      8:30-9:00 pm      OTA HD     NO PROBLEMS
    Everwood          9:00-10:00 pm     OTA HD     NO PROBLEMS
    The Apprentice    9:00-10:00 pm     SAT SD     NO PROBLEMS
    
    Note that I switched the Will & Grace season pass from SAT SD to OTA HD between 9/29 and 10/6, but all shows recorded fine on 10/13. Unfortunately, I have no idea what the second tuner was tuned to when Will & Grace started recording on each of these nights.
     
  5. Oct 21, 2005 #45 of 105
    GadgetFreak

    GadgetFreak New Member

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    Jun 3, 2002
    Depends on who you ask...my wife thinks I watch too much TV and I probably do. 20 season passes -- but within this forum I probably fall in the middle to the low end. ;)

    I do have suggestions turned on...I catch a couple of the kiddie shows, but primarily use them as a free space indicator. My performance time is not as bad as it was on my SD DirecTivos before the folder update, but that update made my old Tivos very fast.
     
  6. Oct 21, 2005 #46 of 105
    GadgetFreak

    GadgetFreak New Member

    780
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    Jun 3, 2002
    I also had the problem during Arrested Development -- last episode of September, don't remember the exact date. I was recording it is SD, not HD.
     
  7. Oct 22, 2005 #47 of 105
    Rcam10

    Rcam10 Whatever

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    Apr 13, 2004
    I really doubt its just processing power slowness causing this problem. Almost always when people start reporting the same problem with consumer electronic devices, its normally either some kind of defect or some outside thing that can affect everyone.

    Mine is around 10 months old and currently its only doing it on one recording, Lost. It started around 2 weeks ago, nothing else is being recorded at that time and its on the national feed.

    So far its not doing this any other time, even the times when I am recording two HD channels at once.

    So, based on my experience with electronics, I find it very hard to believe so many just happen to start having this problem at around the same time frame, and its just because of the slow processing. There is no doubt this thing is way too slow, but I just don't think that started showing up all of a sudden for so many. If it is then its still a type of defect.
     
  8. Oct 24, 2005 #48 of 105
    miss_my_utv

    miss_my_utv New Member

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    Sep 29, 2005
    I think I've seen the "late start" thing, but haven't really paid close attention (they weren't programs where it really mattered).

    I know I've seen several programs where the recording ended a bit early. And they weren't programs where they might get pushed out due to an earlier program running long (e.g., live sporting event). They were all SD.

    Stock box, about a month old, not many SPs.

    I haven't done anything to further "characterize" the issue - only observed it.

    Any similar experiences, theories, fixes (other than padding the ending of all programs), etc.?
     
  9. Oct 25, 2005 #49 of 105
    Blurayfan

    Blurayfan Active Member

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    Oct 6, 2003
    I had this "Late Start" problem today. For me the root cause was the Satellite Time being off. I tested this using an atomic clock. My TiVo displayed 8:58 while my atomic clock read 9:00 PM, this almost caused me to miss part of my 9:00 recording.
     
  10. Oct 27, 2005 #50 of 105
    Dan the TiVo Man

    Dan the TiVo Man Gold Card Member

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    Dec 16, 2001
    St...
    Well for one thing it's not just HDTV receivers that are recording late. Secondly, Dtivo's have been recording on 2 tuners at the same time for years so no, it's not the processor. Thirdly, my Dtivo time is about 2 seconds fast compared to the officical US time web site so no, they won't be sending the clock repair boy up to the satellite to set the current time.

    Just like all the other mysterious glitches that have come and gone over the years, this recording late glitch will disappear and neither D* nor TiVo will ever admit that the problem ever existed.

    But I would recommend that everyone call customer service and let them know you are having this problem so that they might fix it more quickly.
     
  11. Oct 28, 2005 #51 of 105
    reeseg

    reeseg New Member

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    Jun 23, 2005
    I had the same problem with late starts. It got to the point where some shows, including CSI Miami were starting up to 3 min. late.

    I went into settings and removed the check mark next to...

    Get time from Satellite

    Haven't had any problems since. YMMV.
     
  12. Oct 31, 2005 #52 of 105
    jbstix

    jbstix New Member

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    Jan 28, 2002
    Atlanta, GA
    What Tivo Box are you using? The HDTivos don't have the "Get time from Satellite" option. I don't think DTivos have that option-no way to change time.
    My belief is that the more bogged down the hd gets, (with recordings and general use) the worse the hd and the Tivo itself performs. I've had my HDTivo for a little over a year now, and it has the most recordings on it thus far, and I have been experiencing this problem off and on.
    One option is to try "defragging" the hd(s) using a program called SpinRite, and see what happens. A friend of mine used this program on both of his HDTivo 250g hard drives, and it cleared up many problems. Be warned, it will take a pretty long time to finish, depending on the size of the drive.
    I just added "Endpadplus" so we'll see if that helps with the recording start time.
    I set it to start (when possible) 2 minutes early, and end on time.
    It would be cool to figure out a solution to this problem... or just deal with it until the new Mpeg4 boxes come out...
     
  13. Nov 1, 2005 #53 of 105
    AbMagFab

    AbMagFab What happened, TiVo?

    3,638
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    Spinrite has nothing to do with "defragging", it goes through the hard disk, identifies disk errors, and tries to fix them.

    If running spinrite improved things, then you likely have a failing hard drive and it will only get worse again.
     
  14. Nov 1, 2005 #54 of 105
    Kevin L

    Kevin L Active Member

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    Jan 10, 2002
    Gulf Cove, FL
    Like Ab said, SpinRite does not defrag. And from what I understand, Linux doesn't suffer the same defrag issues that Windows does. I also don't know how much fragmentation would be a problem with the large files DVRs record. When you delete programs, the file is pretty large and would free up large blocks of the drive.
     
  15. Nov 1, 2005 #55 of 105
    AbMagFab

    AbMagFab What happened, TiVo?

    3,638
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    Feb 5, 2001
    Plus, Tivo uses some rediculous block size, like 100MB or something, knowing that their recordings are always 1GB+. So they have very few fragments anyway.
     
  16. Nov 1, 2005 #56 of 105
    Kevin L

    Kevin L Active Member

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    Jan 10, 2002
    Gulf Cove, FL
    Right. Windows/DOS users (of which I am one) worry far too much about fragmentation. Even on Windows machines, with the speed of today's hard drives, testing has shown defragging adds very little to a drive's performance.
     
  17. Nov 1, 2005 #57 of 105
    jbstix

    jbstix New Member

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    Jan 28, 2002
    Atlanta, GA
    I was just trying to offer an option (that has worked for someone) as an option for something that folks can try.
    Whether Spinrite "defrags" or fixes disk errors is not the issue, the issue is trying different methods to fix or improve the problem.
    I offered this method because a fellow HDTivo owner that I know was having a lot of issues, and after running Spinrite, all those issues improved or went away.
    He doesn't have a failing hard drive, and since using the program, the issues have not returned.
    Just an option to try, not a definite solution.
    You guys sound very intelligent, what method would you suggest trying???
    Good luck to everyone dealing with this (yet another) ridiculous/annoying problem.
     
  18. Nov 1, 2005 #58 of 105
    Kevin L

    Kevin L Active Member

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    Jan 10, 2002
    Gulf Cove, FL
    Hi, JB.

    Suggesting SpinRite was fine. It's a good program, and can ressurect some drives that are in trouble. I've had copies since v2 up to the current v6. It can make a difference on an ailing disk.

    The only reason I corrected the defrag comment is time to time people post questions about defragging their DVRs, and I didn't want them think this was a way to do it. Of course, there's no reason to defrag the drives anyway.

    That said, I have SpinRite and have never used it to help a troubled DVR. If I have a DVR that's acting flaky, and I suspect the HD, I either replace the unit or the hard drive. I don't think it's worth the time to SpinRite a DVR drive and continue using it.
     
  19. Nov 8, 2005 #59 of 105
    Cody21

    Cody21 New Member

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    Jan 11, 2004
    El Cerrito, Ca
    From what I can read here, the "issue" of Late Starts is still plaguing many of us and there is no true and tried solution to fixing it. I am having this occur more often than I can stand. I don't have that many recorded shows "saved" (like 9). My unit is 15 months old. ugh .... :mad:
     
  20. Dec 10, 2005 #60 of 105
    deffman

    deffman New Member

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    Dec 10, 2005
    I have had this problem for a while also. I finally asked a few people I know with DVR's if they knew what the problem is. I was told that once you have a program saved you can go to the to do list, select the show and next to the record as planned button is an options button. Click on that and there is options for start and stop. The default for both says on time. You can change those to start early and end later like you can with the season pass. I'm not sure what other people recievers are like or if that is an option, but I have the RCA DVR80 and there is that option in the to do list.
     

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