Minneapolis Comcast emergency!

Good god Comcast! I'll fix my Tivo tonight, thanks for the heads up!

 

How can I tell if the I've got the problem? My guide seems to be okay.

 

No, I'm in the SW suburbs. Thanks, I was afraid I was missing something.

 

A +2 (two non-cable card boxes) here in 55408. I guess I should report it as well.

 

Same problem in 55407. Contacted online support and they told me this:

" Please if you are experiencing a lineup issue in this zip code 55403 or surrounding areas, you will need to switch to Zip Code 55439, Headend ID MN22548. This lineup is still correct.

We will log a case, please if you would call back after the 18th of October (which is when the lineup is due to be corrected) to get help in switching back to the correct lineup. Thank you, for your patience, I know how this can be frustrating. In the future if you know that there is going to be a lineup change, or there has been a lineup change and your TiVo is incorrect please follow the link below to report issues such as that."

 

Same problem here in 55419. I called and asked rep to escilate as there are many of us affected. (Probably went in bit bucket)

I guess I will switch to 55439.

 

Of course I tried to rerun guided setup with my current zip before seeing this (and calling TiVo-- they knew why I was calling before I could say what was wrong) and repeating with 55439. Seems to have worked. They said check Zap to It to see when the proper zip is back to normal, which should just be a few days.

 

Thanks Rob for originally posting this. If I hadn't seen it, it would've taken me a while longer to figure out what was going on.

 

My thanks as well Rob for creating this thread and posting the workaround. I just used my Tivo for the first time today, and was like "WTF?".

I filled out the online Tivo lineup issue form and submitted it, so hopefullly this will be yet another $.02 added to the urgency for them to fix it.

Jeff.

 

Same for us in Richfield. Wife is fuming that we missed Survivor and Modern Family. Thanks for the tips, all!

 

Gah. Thanks for the info.

 

Got mine updated just in time for Undercovers last night. I got the same message Rob describes there was a gigantic list of lineup changes.

 

Mine was jacked up for months when my cable system did a big update. At least you all have a solution.

 

thanks for the solution. yeah came home after work last night, saw the messed up channel list. but was too tired to call TiVo and yell. so was planning on doing it today

will switch zip codes. kinda zoning out there but where do i go to switch zip codes? haven't had to do that in years. i am sure its under settings.

 

To change zip codes, redo guided setup.

 

Grr. I thought my cable card HD was immune, but I came home today to a giant list of channel updates. Repeating Guided Setup, on the third box. Sigh. One interesting thing, though, the update message shows what channels are moving and if there are any decent new ones scheduled to be added.

 

thanks man. appreciate it!