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Mini with Bolt+ - No 4k

Discussion in 'TiVo Help Center' started by Brian Morris, Jan 24, 2018.

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  1. Jan 24, 2018 #1 of 5
    Brian Morris

    Brian Morris New Member

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    Jan 24, 2018

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    I was told by support that once I upgraded the software on all of the devices that I would get 4k. I bought (2) Bolt+'s and 15 Mini because of 4k support about 6 months. I have all brand new TV's and the 4k is rendered useless except on the TV's that have the Bolts attached. Was I given bad advice?
     
  2. Jan 24, 2018 #2 of 5
    krkaufman

    krkaufman TDL shepherd

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    15 Minis ?!?! That's a typo, right?

    If not, you'll quickly become familiar with TiVo's 12 device account limit. With 2 BOLT+ DVRS, you'd be 5 devices over the limit out of the gate.
     
    Last edited: Jan 24, 2018
  3. Jan 24, 2018 #3 of 5
    krkaufman

    krkaufman TDL shepherd

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    Which version Mini do you have, an older Mini or the new 4K-capable Mini VOX?

    upload_2018-1-24_20-54-14.png


    p.s. Just to be clear, the older v1 & v2 Minis do NOT support 4K, and there's no software update that will change that fact. They lack the hardware. Only the BOLT series and the new Mini VOX support 4K.
     
    Last edited: Jan 24, 2018
  4. Jan 25, 2018 #4 of 5
    Brian Morris

    Brian Morris New Member

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    Jan 24, 2018
     
  5. Jan 25, 2018 #5 of 5
    Brian Morris

    Brian Morris New Member

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    Jan 24, 2018

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    Yes... given number I had to split my system into 2 accounts.

    On the minis, I have the older ones. I’m quite upset because I just bought them within the past 6 months or so. They are useless to me if they are not 4K.

    Thanks for the info
     

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