Mini upgrade fails

Discussion in 'TiVo Mini' started by Robin, Oct 11, 2020.

  1. Robin

    Robin Impolite arrogant woman

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    Southwestern...

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    EDIT: It resolved itself overnight and the Mini is now updated and working.

    I just got a new to me Bolt to replace my dead Roamio.

    My Mini needs to upgrade to the new user experience but I've tried a dozen times and it crashes every time with the error MSG_C502_ID.

    Both have stable ethernet connections.

    Any ideas?
     
    Last edited: Oct 12, 2020
  2. NorthAlabama

    NorthAlabama tabasco rules

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    sweet home, al
    a c501 error generally means tivo servers are down, so i imagine the c502 is closely related, or at least a networking error - can the mini access online apps?
     
  3. Robin

    Robin Impolite arrogant woman

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    Southwestern...
    It won't do anything other than try to upgrade.
     
  4. terpfan1980

    terpfan1980 It's Just TV TCF Club

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    You might be able to downgrade the Bolt and then have the Mini work with the downgraded version. It sounds like you weren't using Hydra before, so that may be a better option for you:

    How to uninstall Hydra from Bolt
     
    Robin likes this.
  5. kpeters59

    kpeters59 Well-Known Member

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    Try rebooting your modem, too.

    -KP
     
  6. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    When it asks for you to choose a country during Guided Setup, hit the Info button. Post the software version it displays.
     
  7. Robin

    Robin Impolite arrogant woman

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    Dec 6, 2001
    Southwestern...
    The Bolt is on 21. The Mini was on 20 but I can't get into guided setup. The only thing it will let me do is try to upgrade.
     
  8. Robin

    Robin Impolite arrogant woman

    35,098
    7,233
    Dec 6, 2001
    Southwestern...
    It resolved itself overnight and the Mini is now updated and working.
     

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