Advertisements Apparently this has been going on for a while now but my daughter never told me. The mini in her room is connected by ethernet only and when the power is plugged in the mini will start and bring up the Tivo logo then after about 15 seconds the network connection lights go out, the picture goes away and it starts over. The power light on the front never goes out. This is only 8 months old so I hope they'll replace it if it's dead, but getting in touch with customer service seems to be impossible at this point. What can I do to troubleshoot this?