Mini loses connection whenever Xbox is turned on

Discussion in 'TiVo Mini' started by Zinister, Sep 26, 2018.

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  1. Zinister

    Zinister New Member

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    Apr 18, 2018

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    I have my nighthawk modem/router combo, Xbox and Tivo Roamio all connected via Ethernet in the basement. I use a Moca adapter to get a connection to my Tivo Mini in the room upstairs. For the past couple months we have been getting the V87 error on the Tivo Mini. I have tried to upgrade the coax splitters and POE filter but nothing has worked. I just went into my router settings and gave both the roamio and mini static IP addresses and it seemed to fix the issues but when I turned on my xbox in another room the mini instantly got a V87 error.

    Has anyone ever run into a problem like this before? I am thinking the problem has something to do with the nighthawk modem/router or the actual coax cable. I have tried to replace everything else. I am lost and ready to get rid of Tivo.
     
  2. kpeters59

    kpeters59 Well-Known Member

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    Jun 19, 2007
    Houston, Texas
    Any chance the static IP you set is the same IP the Xbox has?

    -KP
     
  3. Zinister

    Zinister New Member

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    Apr 18, 2018
    No, I made sure of that. I also tried opening ports for the Tivo but that did not work either. I get the V87 error even when the xbox is not turned on. I do not understand how I can have a connection one minute and the next I get the V87 error. This happens all the time.

    Netflix will work if I try to watch it though the Tivo. Why would Netflix work but watching live TV will not work?
     
  4. tapokata

    tapokata Active Member

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    Apr 26, 2017
    Sacramento, CA
    Netflix works because the app is run locally from the Mini- it's not streaming from the Tivo.

    To rule out the coax cable, if you can temporarily move the mini into the same room as the Roamio, and directly connect it via a known coax cable- it's helpful if you can put the Mini's HDMI cable into an open port on the TV connected to your Roamio- that will allow to monitor both devices as you test.
     
  5. Zinister

    Zinister New Member

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    Apr 18, 2018

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    You are right, I have not tried to connect it to another coax outlet. I will try to see if that is possible. I might need to get a bigger splitter since the one that is by the Roamio has no open coax lines.
     
  6. kpeters59

    kpeters59 Well-Known Member

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    Jun 19, 2007
    Houston, Texas
    Can you pull up your MoCA signal levels in Network Diagnostics before you start moving things around?

    -KP
     

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