Mini is always Capturing Tuner

Discussion in 'TiVo Mini' started by MPSAN, Dec 6, 2016.

  1. Dec 15, 2016 #41 of 111
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I put mine into Standby. It would be great for a variable timeout. Add to that since the Mini has so little to do, maybe it could monitor the HDMI connection and go to sleep when the TV is turned off. I must admit, there seems to be a trend to piss off users these days.
     
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  2. Dec 15, 2016 #42 of 111
    MPSAN

    MPSAN Well-Known Member

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    Well, mine still goes back to live TV even though I put it on TIVO Central before turning off the TV. I would not care but am not sure it would release the tuner on our Premiere if it needed it.
     
    Last edited: Dec 15, 2016
  3. Dec 15, 2016 #43 of 111
    DBrunetti

    DBrunetti Active Member

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    Yesterday I noticed the red light on my TA was constantly on. One of our two minis was tuned into live TV and I put it back to TiVo Central. This morning noticed the light on the TA constantly on again and this time both minis were tuned to live TV. Called TiVo Support to report problem and received this in my email:

    Thank you for contacting TiVo Customer Support. I am attaching an Article from our Knowledge Base related to your inquiry.
    Case number- 06468505
    One solution is to press TiVo Central twice to release the tuner. However engineering team is currently researching about this matter.
     
  4. Dec 15, 2016 #44 of 111
    MPSAN

    MPSAN Well-Known Member

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    Why do they have to research this when so many people have reported this issue? I would think they could duplicate this easily enough.
     
  5. Dec 15, 2016 #45 of 111
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    They have so many complaints on this I was sent an email to not send in any more reports. They know about it, trust me.
     
  6. Dec 20, 2016 #46 of 111
    fawn428

    fawn428 New Member

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    Have a suggestion to release all the tuners a bit faster than restarting... Go into the Settings, Channel, Signal Strength... this will release all the tuners to do the signal strength test. Also, please note, you should not have any live recordings at this time... it will stop recording those..... BUT this is quite a bit faster than visiting each mini individually or restarting your main Tivo.
     
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  7. Dec 20, 2016 #47 of 111
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I like your idea, but I tend to preset my tuners to match upcoming recordings. Plus I always put my Mini into Standby when finished so I don't get bit by this problem. I get a lot of EAS tests.
     
  8. Dec 31, 2016 #48 of 111
    marcv

    marcv Member

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    Yup after weeks they got back to my own request for support and said they are aware and working on it.

    Little annoyed how long the response took and how long it takes to get the software patch pushed. This isn't rocket science. I'm an ex programmer and know whatever the timeout cause is would not be weeks of coding to fix, test and release. Apple and android write and push patches much worse and complex than this in days


    Sent from my iPhone using Tapatalk
     
  9. Dec 31, 2016 #49 of 111
    tomhorsley

    tomhorsley Well-Known Member

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    All I know is that my mini is indeed still timing out. I've been leaving bowl games on all day and a few times this week I've found the mini telling me to press TiVo or Live TV.
     
  10. Jan 3, 2017 #50 of 111
    the block

    the block Member

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    My Roamio & 4 Minis have this issue as well. I've been half-noticing it going on the past month, and wasn't til now when I came to the forum and searched that I realized it was a widespread issue. Hope it gets fixed soon.
     
  11. Jan 4, 2017 #51 of 111
    homersby

    homersby Member

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    Agreed on why they have to test. I submitted this issue several weeks ago and they got back to me in a week saying they could help. Instructions were the basic unplug and reset everything including modem, router, Tivo, and minis. It did not solve the problem. Anyone else receive this helpful advice?
     
  12. Jan 4, 2017 #52 of 111
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I have been working on a TV being fed by a Mini. I find that if the Mini is in TiVo Central, it will eventually start displaying that message. If you are on live TV and the Mini times out, there was no output, no message. Try leaving the Mini on real time TV and turning off the TV. See if it then releases the tuner. Or maybe your Mini doesn't like football. ;)
     
  13. Jan 5, 2017 #53 of 111
    dmbfan36_23

    dmbfan36_23 Member

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    another good solution is to fire up the mobile app and use it to send a double TiVo button command to the mini.
     
  14. Jan 5, 2017 #54 of 111
    dmbfan36_23

    dmbfan36_23 Member

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    Good news, Margret says there's a beta fix!

     
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  15. Jan 6, 2017 #55 of 111
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Please post the software version of the beta when you get it. Thanks.
     
  16. Jan 6, 2017 #56 of 111
    compnurd

    compnurd Well-Known Member

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    I just emailed her with mine also
     
  17. Jan 6, 2017 #57 of 111
    gweempose

    gweempose Well-Known Member TCF Club

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    This is good news indeed! Does Margret want the TSNs of all our boxes, or just the Minis?
     
  18. Jan 6, 2017 #58 of 111
    SugarBowl

    SugarBowl Member

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    my mama says, 'all means all'
     
  19. Jan 6, 2017 #59 of 111
    gweempose

    gweempose Well-Known Member TCF Club

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    I wonder if the beta will also fix the bug where it keeps reverting the sort criteria back to the defaults.
     
  20. Jan 6, 2017 #60 of 111
    compnurd

    compnurd Well-Known Member

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    She just replied to me. She needs it all The Mini TSN and the DVR they talk to
     
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