Major update coming before July according to CNET

Discussion in 'TiVo Stream 4K' started by GBK33, Jun 17, 2020.

  1. jaselzer

    jaselzer Active Member

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    Any updates on the 4K Stream fixes? Anything in Reddit about the status of things. I am interest to see what TiVo has been working on


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  2. rczrider

    rczrider Active Member

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    They're not working on "fixes". What we have now is the way it's going to stay, bugs and all. If you're happy with it in its current form, then great! If not, I'd suggest returning it.
     
  3. osu1991

    osu1991 Well-Known Member

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    tivopm
    3 days ago
    Hi There, we’re working through the final processes for rollout now. If you’d like to test please PM me directly with your email address



    Code:
    https://www.reddit.com/r/Tivo/comments/hjilvk/what_happened_to_the_hdr_fix_that_was_supposed_to/fz42nl3?utm_source=share&utm_medium=web2x
     
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  4. convergent

    convergent Member

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    I got the same DM from tivopm on Reddit. I responded... not gotten any reply. Will be curious to see if it amounts to anything. In the mean time I had to make a decision so moved the family to Apple TV 4K for now. Not sure if I'm going to return the TS4K or hang on to it to see where it goes. The main issue that was driving me crazy was in spite of me trying all the disabling of CEC and such, the remote would keep forgetting how to control volume on my Sony TV; and the flickering, but would have toughed it out with that if the remote wasn't playing "50 First Dates" with me.
     
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  5. rczrider

    rczrider Active Member

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    That will be fantastic if it amounts to anything. My cynicism is due to the beta testing I did for TiVo and my direct communication with them. I have zero faith that TiVo will come through with an actual fix (but will instead come through with updates to their system that further their data collection efforts).
     
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  6. NashGuy

    NashGuy Well-Known Member

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    I don't even own a TS4K but I'll enjoy seeing another update for the device roll out soon just to prove you wrong after you've bitterly posted over and over again that TiVo has "abandoned, abandoned, abandoned" their new device.
     
  7. dbpaddler

    dbpaddler Active Member

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    Same. I'm not exactly a happy camper to see how the dvr ecosystem evolved over the past so many years, but I can't picture them coming up with this with the "just suck it up" attitude. Being on here a while it just seems like people that are bitter on the dvr side just let it carry over.

    And I would love to see examples of brand new tech products for a company come out and be problem free from the get go, and not take a few months to iron out kinks.

    That said, I've been pretty happy with mine. I don't use it on 4k devices as my only 4k source is android tv based already. So I don't see the issues others see. With Channels DVR setup, I actually see this as a good reason to ditch some of my tivo equipment. I'm down to a Roamio Pro and three minis (2 VOX, one OG). My bedroom setup with a 3ch Dolby Digital amp is completely run from that tiny peanut remote. My only issue is the occasional tivo stream hijack of the Live button which is surprising considering I disabled the app.

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    Last edited: Jul 28, 2020
  8. rczrider

    rczrider Active Member

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    Actually, it's a win-win for me. I'm (most likely) right that TiVo has zero interest in improving the functionality of their device and will instead focus solely on ways to improve their data mining, or I'm wrong and they fix the buggy mess that is the TS4K.

    If I'm right, I get to say "I told you so" and if I'm wrong I'll buy a functional and well-performing streamer for $20-30 less than the competition. Seriously, I can't lose.
    As I've pointed in (this thread? another one? I lose track), I've never owned another TiVo product. I'm not bitter about anything. I just call it as I see it, and I see a company that can't even meet deadlines it sets for itself, and a complete lack of customer service and communication. I haven't heard a single good thing about the beta program (for the TS4K or any other TiVo product). There is literally nothing about TiVo that indicates that this device will be anything but a failure.

    I'm sorry, who said their products needed to be "problem free from the get go"? All I've said is that they released before it was tested and they aren't keeping to their own deadlines. That does not inspire confidence in their commitment to the product or their technical capability to fix what they broke.
     
  9. dbpaddler

    dbpaddler Active Member

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    I've owned and beta tested a lot of tech over the years. I'd probably be lucky to count on one hand how many products had bug fixes within timeframes set by the respective company. It's a lose/lose proposition for the company. Set a date and miss it, and people complain. Don't set a date and people complain because they constantly whine about when things are getting fixed and the company isn't being responsive. It's a rarity to have a company rep be available and responsive on a public forum of sorts giving constant feedback.

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  10. convergent

    convergent Member

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    :rolleyes:Well it technically still is July.
     
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  11. dbpaddler

    dbpaddler Active Member

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    Wanna bet he's a millennial?

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  12. rczrider

    rczrider Active Member

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    You're not wrong. I guess TiVo technically has 3 days to only be "a month behind", rather than "more than a month behind".
     
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  13. BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    Oh, they absolutely test stuff first. They just release it anyway, to the angst of the testers. Hardware deadlines trumping software readiness has been in their DNA for 20 years.
     
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  14. rczrider

    rczrider Active Member

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    That seemed to be the consensus when I mentioned I signed up for beta testing.

    The TS4K seems to be best of both worlds: releasing buggy software and missing deadlines to do it!
     
  15. convergent

    convergent Member

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    Well as long as the feature set is good, who cares!!!! :eek::eek::eek:
     
  16. Alex_7

    Alex_7 Active Member

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    TiVo has now added support for Pluto Tv VOD on the stream app, according to a post on reddit.
     
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  17. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I beta tested the original S3 for over a year before it was released to the public. That was probably the most bug free release in TiVo's history. I also tested the original S2 for about 6 months before it was released and it still had quite a few bugs at launch. And while I got the Premier invite very late in the cycle (only about 6 weeks before launch) the software problems with that took YEARS to work out so beta testers did the best they could do.
     
  18. BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    The testers do their jobs, for sure. I blame Tivo for launching on a schedule most of the time, regardless of readiness. Namely with my experience, the Premiere was nuts in many ways for a full year past launch, Premiere Elite was crashy as hell for few more months, Roamio was problematic for Fios customers for a couple months, TE4 usability was poop for the first year and a half (IMO), and some others I won't specifically point out. The testers are great in the process. The launch schedules and Tivo's historically glacial pace, not so much.
     
  19. osu1991

    osu1991 Well-Known Member

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    No HDR fix in the coming release.

    Code:
    https://www.reddit.com/r/Tivo/comments/i0xuz4/stream_4k_firmware_update_and_stream_app_updates/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
    r/tivo
    u/tivopm

    Stream 4K Firmware Update and Stream App Updates

    Hi All,

    Along with the Pluto VOD update we released yesterday we are rolling out new Stream 4K device firmware as well as Stream App updates over the next week or so. These have a number of additional features and functionality in them as well as fixes and general improvements! We've detailed some of that information below:

    * Apps are now accessible from the Left Navigation Menu on the Stream App
    * Remote Control pairing and TV/Audio Improvements
    * Additional Dolby Atmos support
    * Flashing video playback in some apps
    * HDMI-CEC Improvements
    * Many additional fixes

    We know many of you have experienced a number of these issues and we hope these releases are well received. One item I know you're also concerned about is the HDR issues - whilst the changes in functionality missed this release please rest assured we'll have those in another release shortly.
     
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  20. dbpaddler

    dbpaddler Active Member

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    At least with some of those other fixes, the can focus on hdr for the next one, and hopefully it'll be more timely.

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