Lost parental control password please help

Discussion in 'TiVo Help Center' started by Kbpreston, May 29, 2010.

  1. Kbpreston

    Kbpreston New Member

    1
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    May 29, 2010
    Hi I came home from college to my old tivo which had parental controls and now I don't remember the password is there a way to reset the tivo without mailing it somewhere?

    -Thanks
     
  2. steve614

    steve614 what ru lookin at?

    10,722
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    May 1, 2006
    Dallas, TX
  3. E94Allen

    E94Allen New Member

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    Oct 16, 2005
    Call TiVo support and maybe they will help you with that.
     
  4. True Colors

    True Colors Member

    485
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    Oct 18, 2006
    I had this problem once. My Tivo did not have any type of password protection set up. But mysteriously, the password protection actually came on one day.

    Obviously I had no idea what the password was since I never turned it on(it turned itself on).

    I called Tivo support(1.877.367.8486) and gave my account information and Tivo box number to a customer service agent. He reset the password for me. After he gave me the new password I went into the Tivo settings and turned the password protection off.

    TC
     
  5. ADent

    ADent Active Member

    2,144
    4
    Jan 7, 2000
    Denver, CO
    How do you od the C&DE? It asks for the parental password.
     
  6. replaytv

    replaytv gun talk ignore list

    4,401
    1
    Feb 20, 2011
    Denver ish...
    U can't do that without the password. The only other way that I can think of is to put a defaulted hard drive in it of the same software version/model.
     
  7. steve614

    steve614 what ru lookin at?

    10,722
    0
    May 1, 2006
    Dallas, TX
    Well, it was just a suggestion to try. I had no idea if it would work, which is why I included the question mark. ;)
     
  8. dwit

    dwit Active Member

    1,660
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    May 4, 2004
    Atlanta, GA
    Call Tivo support certainly seems to be the most reasonable, initial resort here.
     
  9. aadam101

    aadam101 Tell me a joke

    7,114
    12
    Jul 14, 2002
    Massachusetts
    Wow. That thread is just shocking. That's the first time I've seen it. Just another slap in the face to paying customers.
     

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