Lost Desktop Plus Key and pytivo compatibility

Discussion in 'TiVo Help Center' started by Kiwi John, Apr 24, 2020.

  1. Kiwi John

    Kiwi John New Member

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    Apr 24, 2020
    I'm in New Zealand running the Australia/NZ tivo box..

    I've lost my Desktop Plus Key and cannot purchase a new one as www.mytivo.co.nz/togo site is gone.
    I've also downloaded pytivo, but it may not be compatible with my tivo DVR:4
    upload_2020-4-25_15-42-8.png
     
  2. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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  3. Kiwi John

    Kiwi John New Member

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    Apr 24, 2020
  4. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    If it still doesn’t work it could be a firewall issue. Try temporarily disabling your firewall and see if that helps. If it does then you'll need to open up some ports to allow it to work.

    Another potential fix... go into the settings and disable the zeroconf option. This will force it to use the old TiVo discovery protocol which may be required for Aus/NZ TiVos.
     

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