Looks like we'll be a Tivo/Nielsen family

Discussion in 'TiVo Coffee House - TiVo Discussion' started by mikestanley, Oct 2, 2004.

  1. Booka

    Booka Witty thought here.

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    Aug 26, 2003
    St. Charles...
    Ziggie, I have no problem with you giving the information away for free. I would not be inclined to do so for the folowing reasons:

    1. I paid for the TiVo(s).
    2. I paid for the TiVo subscription(s).
    3. I paid for the TV.
    4. I paid for the cable.
    5. I paid for the TiVo networking.
    6. I paid for the electricity to run all of the above.
    7. I paid the mortage, insurance, and taxes on the structure that houses
    the above.
    8. It involves my time and my choices.

    I would not do it for free. IMHO, any data that Nielsen collects will be used to design more targeted commericals rather than programming.
     
  2. ctk

    ctk New Member

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    Sep 15, 2002
    Nielsen will be including TIVO users next year in their ratings metrics, a year ahead of schedule. This is due to pressure from advertisers who want a better measure of the DVRs impact on ads.

    Whether it will inlclude the current pool of TIVO particpants is anyone's guess.


    w**.showbizdata.com/contacts/picknews.cfm/34850/NIELSEN_TO_INCLUDE_TIVO_USERS
     
  3. ashu

    ashu User title defunct

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    Nov 8, 2002
    MD
    Me too.

    I got no clear answers to some questions (from the caller), so I'll post 'em here ...
    1. What duration will this data be collected for (seems like its 3 years - anything concrete?)
    2. How/when can I pull out of the survey, if I choose to?

    Waiting for the paper/dox hoping they include more details.

    And what's with the disallowing of pre-emptive answers to save one's time - the caller insisted she had to read out the entire question. Hmmm ...
     
  4. simonalope

    simonalope New Member

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    Jun 2, 2004
    People's...
    That is standard survey methodology. The survey-taker must stick to the exact same script and proceed in the exact same manner for each interview. Obviously, when the question is "I will now ask you whether you own any of this 12-item list of electronics components" and you know you have nothing except a TV and a TiVo, it's annoying, but I'm sure there are people who would otherwise forget to mention something. Scripting becomes even more critical if you're surveying attitudes (you'll get very different responses for "Who are you voting for?" versus "Given that Governor Picklemore was convicted of puppy-kicking, do you think he is qualified to replace President Whatever, who has admitted to stealing candy from the elderly?") Nielsen has to stick to these protocols to ensure the validity of their data.
     
  5. ashu

    ashu User title defunct

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    Nov 8, 2002
    MD
    Fair 'nuff - but we're TiVo-ites, we don't make mistakes or forget stuff ;)

    (Now ... where'd I leave my car-keys?)
     
  6. midas

    midas I heard that

    14,611
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    Jun 1, 2000
    Montgomery,...
    Actually during the income question, I was specially told to stop her when I hit her number. I also did forget that I had a DVD/VHS combo box hooked up to the TV in the living room.

    We also had to go round a little about the question about the remote control since I use a universal remote but my wife only uses the Tivo remote on her set.

    I've had to deal with surveys where the taker didn't seem to care and couldn't think past their script. But the woman I talked to was very nice and seemed to actually listen to my responses and reacted to them.
     
  7. ashu

    ashu User title defunct

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    Nov 8, 2002
    MD
    Huh - mine was starting to get annoyed at my detailed responses, as much as my (attempted) pre-emptive responses. And I swear - I never draw that kind of reaction usually. Really!

    as for the 'do you use TiVo's remote to turn on the TV' question, mine varies SO much (I use universal remotes, home theater remote, TV remote when I want to change progressive/interlaced and/or 4:3 or 16:9 mode, captions etc etc etc), that I truhfully said "Some of the time" :D
     
  8. tmesser

    tmesser Member

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    Apr 12, 2003
    Naperville, IL
    According to my caller ID, I've been getting calls from them while I'm at work, and they never leave a message. I called the number (813 area code) tonight and got a recorded message advising me to call an 800 number. The rep with whom I spoke told me that they'll "eventually reach me." I'm not sure how, if they always call when I'm not around.
     
  9. midas

    midas I heard that

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    Montgomery,...
    They called me either on a Saturday morning. So they aren't fully tied to 9-5.
     
  10. Ziggie

    Ziggie TiVo Since 2003

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    Jan 20, 2004
    Under a...
    They called me for about a week before they reached me on a Sunday afternoon.

    Also, I guess it depends on which area of Nielsen calls you.. but there was no "return" number (as mentioned by the other poster).

    All calls came in as "unlisted".
     
  11. midas

    midas I heard that

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    Montgomery,...
    Hmm, mine wasn't unlisted.
     
  12. cwoody222

    cwoody222 Well-Known Member

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    Nov 13, 1999
    Buffalo, NY
    When I got called a few weeks ago (non-TiVo related so they turned me down since I use TiVo) they called a bunch of times during the day and never left a message.

    Finally one day they left a message telling me to call their 800 number after hours. I did and spoke to an answering service (human being but not Nielsen).

    About a week later they finally got ahold of me. I had given the answering service my daytime work number but they never used it. *sigh* I think they FINALLY started leaving messages and a regular return number. Luckily I got home one day in time to return their call during business hours.

    It was sort of a pain... and then it was all for nuthin' anyway :(
     
  13. Ziggie

    Ziggie TiVo Since 2003

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    I have privacy director on my line and each call came in through that service (meaning, it wasn't an identifiable call).

    After I spoke with them, they did give me an 800 number to call if I had any further questions.
     
  14. Ziggie

    Ziggie TiVo Since 2003

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    Jan 20, 2004
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    Btw, I did get the paperwork today in the mail. I started another thread about that tho (so as not to intrude here).
     
  15. Ziggie

    Ziggie TiVo Since 2003

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    I'm a giver.. what can I say? lol :)
     
  16. jabba

    jabba New Member

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    May 26, 2004
    Texas
    How about forwarding your home calls to your cell phone?

    Got my phone call today too.
    Like you guys, they're probably going to learn how much I hate commercials!
    Almost everything I watch, except for most sporting events and news, is pre-recorded for later viewing.
    Sorry if this link was posted earlier in the thread.

    DIRECTV to Participate in 10,000 TiVo® Home Time Shifting Panel
     
  17. jes

    jes New Member

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    Feb 20, 2006
    I also got called today. Same thing, survey, said they would mail the agreement to sign. One thing that was said was that it was to determine duration of DVR viewing... not the choices that are made but how long they sit on yout tivo before they get watch... anyone else hear this? I would also like for them to count WHAT I watch than how long it take me to get around to watching it.. No.t sure if data will be used to how long something can sit without evaporating on the hard drive. I asked it they document the size of the drive when reviewing date on storage before viewing... and was told no at this time that was not documentsed. I would love to hear feedback on the contract to be signed when the person whos wife is a lawyer take a look at it.
     
  18. Ziggie

    Ziggie TiVo Since 2003

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    Jan 20, 2004
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    I was surprised to see a reply to this thread after nearly 1.5 years ~ wow ;) We've been part of the Nielsen family for quite a while now.
     
  19. ufo4sale

    ufo4sale Well-Known Member

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    Somerset NJ...
    That's funny, I was thinking about this the other day. I also filled out the paperwork and mailed everything in. I never heard from them again. As far as i'm concerned My TiVo is still part of the Nielsen family. Is there anyway to find if they are still tracking what were watching?
     
  20. KrustyVT

    KrustyVT Member

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    Aug 8, 2002
    Bay Area, CA
    Since this thread has been revived I may as well reply ... I just got the call about an hour ago, and they said I should be getting the agreement in the mail within the next week or two.

    -=K=-
     

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