logitech 880 remote

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by robortho, Jan 24, 2006.

  1. Mar 21, 2006 #61 of 127
    jfischer

    jfischer New Member

    578
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    Oct 14, 1999
    Littleton, CO

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    I just called and got some guy in India, but after explaining the situation he also told me he would resubmit the rebate and that I should see it in 4-6 weeks.

    We'll see....
     
  2. Mar 21, 2006 #62 of 127
    JustAllie

    JustAllie Number crunchin' TCF Club

    36,973
    1,689
    Jan 4, 2002
    Arlington, VA
    Same here, only I got a gal. Anyway, she asked for all my information again, including the UPC number (I saved a copy), and even though the UPC number doesn't match the one on the rebate form, it was accepted by the system. So I guess they updated the computers to include the H880 966187-0215 UPC number. She gave me a submission number and told me that if the check didn't arrive in 6-8 weeks, I should call back at the same number (1-866-533-6880).

    Thanks, triscitman, for writing out the instructions so that we can all make our way through their voicemail system quickly. :up:
     
  3. Mar 22, 2006 #63 of 127
    jfischer

    jfischer New Member

    578
    0
    Oct 14, 1999
    Littleton, CO
    Just got another e-mail from the Logitech rebate center saying my rebate was rejected again. Sigh...
     
  4. Mar 22, 2006 #64 of 127
    toneman

    toneman This space for rent

    185
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    Oct 17, 2002
    Northern...
    FWIW--the UPC off my box matches that on the rebate form I sent in, so if Logitech rejects my rebate it won't be because of an invalid UPC...
     
  5. Mar 23, 2006 #65 of 127
    Chew

    Chew New Member

    284
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    Jan 22, 2003

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    Sorry to get off the rebate topic, but I have a remote problem.

    I have the 659 and was updating something last night for the first time in a while. The new 4.4 software was installed.

    After the updates, the remote would completely turn off my HD DirecTiVo! Not put it in standby, completely switch it off.

    I was able to adjust it to leave the unit on when I switch between tasks, but can't quite figure out how to do so when I push the "off" button.

    Anybody have some insight to this?
     
  6. Mar 23, 2006 #66 of 127
    phox_mulder

    phox_mulder I get paid 2watch TV

    5,969
    148
    Feb 23, 2006
    Salt Lake...
    I didn't think that was physically possible, off is standby.
    Really off is only possible by pulling the electric plug.


    phox
     
  7. Mar 23, 2006 #67 of 127
    Chew

    Chew New Member

    284
    0
    Jan 22, 2003
    That's what's weird about it: it's not "standby" because it doesn't come back when you hit the TiVo/DirecTV button. And it doesn't take 4-5 minutes to reboot like a full power off either.

    I've never seen anything like this before.

    If I knew it wouldn't affect recordings, I guess I wouldn't mind too much. But, I was afraid to try that last night while it was recording.
     
  8. Mar 23, 2006 #68 of 127
    Chew

    Chew New Member

    284
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    Jan 22, 2003
    It took me a while to find the proper answer on the Logitech site, but just in case anybody else is having this same problem:

    Simple enough. :D
     
  9. Mar 24, 2006 #69 of 127
    mazakman

    mazakman New Member

    28
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    Aug 20, 2004
    Redwood...
    Got the remote yesterday. When I got it home I spent about two hour tring to get everything to work right. I have a R10, Samsung DLP, ,H20, and a DVD. When I would press the activities buttom it would not change inputs on the TV. So I finally updated the firmware and the software reloaded everything again and now it works prefect. So I think it is a good product and whould recommend it. Sure beats having to juggle 4 remotes.
     
  10. Mar 24, 2006 #70 of 127
    triscitman

    triscitman New Member

    17
    0
    Mar 2, 2004
    They already rejected yours? I went to rebatestatus.com and mine is still showing as being "processed." Hopefully they won't reject again.

    If anyone else has their rebate rejected or approved on the second time around, can someone post?

    On a side note, this remote has an extremely high "significant other approval value." After condensing 5 remotes down to one (including the remote for the lamp), people who come visit and get a two minute "how to" understand how to work the remote. No more long guides for house guests.

    -Greg
     
  11. Mar 25, 2006 #71 of 127
    wje

    wje New Member

    166
    0
    Jan 7, 2005
    New...
    Except my wife still can't understand that you actually have to point the remote at what's being controlled, which is why I've gone thru a large number of different remotes! Success rate is high with the 880, though.

    Not that my wife isn't smart, she's a doctor.. It just seems that anything electronic (and I mean ANYTHING) usually doesn't work for her. Works for everyone else, though. :confused:

    I guess I'll have to put IR repeaters on every wall and ceiling.
     
  12. Mar 25, 2006 #72 of 127
    jfischer

    jfischer New Member

    578
    0
    Oct 14, 1999
    Littleton, CO
    Mine now says that it's in process as well on the web site. However, after I talked to the CSR I got an e-mail saying that it had been rejected.

    I'm checking the site daily, and if the web site changes to "rejected" again I'll be on the horn with Logitech...
     
  13. Mar 25, 2006 #73 of 127
    srt

    srt New Member

    88
    0
    Jan 26, 2006
    The shysters:

    "We are currently unable to approve your rebate for the reason listed below.

    We cannot honor your request without your street address.

    You will receive a letter or postcard describing this problem. The letter or postcard may have instructions on how to correct this error."

    I'm calling right away as I included a street address...
     
  14. Mar 25, 2006 #74 of 127
    Jasper

    Jasper New Member

    116
    0
    Sep 4, 2001
    Herndon, VA USA
    So.............how do they know where to send the letter or postcard if they don't have your street address????????????
     
  15. Mar 25, 2006 #75 of 127
    cyfan88

    cyfan88 New Member

    5
    0
    Mar 5, 2006
    Does anyone know who has the best deal on the 880 right now?
     
  16. Mar 25, 2006 #76 of 127
    srt

    srt New Member

    88
    0
    Jan 26, 2006
    They are being corporate. I have a p.o. box and a street address, I put both on the rebate form as I do on all these discriminatory offerings that say "No Post Office Boxes". I believe they do that because some people may try to get two rebates? Some places do not get home delivery.
    Maybe they do not want people to buy 8 or 10 880's and move around renting p.o. boxes to get multiple discounts?
    It's a wierd, wierd deal these rebates. I wish they would do instant rebates at the cashier as ordinarily these things often take babysitting to get them to honor what they are offering. I did my part, why can't they?P.S. I talked with a East Indian and they said that I could expect the rebate in 6 to 8 more weeks as they will run it through now.
    If not I'm going to our State Consumer Agency.
     
  17. Mar 25, 2006 #77 of 127
    jfischer

    jfischer New Member

    578
    0
    Oct 14, 1999
    Littleton, CO
    I got that too, but for the "wrong" UPC. 3 weeks later and still no postcard :)

    I have called and complained and hopefully this will be resolved.
     
  18. Mar 26, 2006 #78 of 127
    msiple

    msiple New Member

    19
    0
    Oct 17, 2001
    Columbus, OH
    Just got my 880 after my 680's LCD died. 680's button layout is very similar to the Tivo remote but it's not near as responsive. 680 also had trouble signaling my HDTivo from more than eight feet.

    880 is very responsive and hits the HDTivo at 15 feet. Rechargeable battery/dock is simply wonderful. Color LCD power saving is also terrific. It goes off after a few seconds of no-use but automatically comes back whenever the remote is rotated in any direction.

    Mark.
     
  19. Mar 27, 2006 #79 of 127
    toneman

    toneman This space for rent

    185
    0
    Oct 17, 2002
    Northern...
    Are you doing this because of the power-off issue you described in your other post? FWIW I went with the "I want to turn off this device..." (as opposed to your selecting "I want to leave this device on all the time...") power setting for my HD PVR so that it will go into Standby when not in use, and it correctly goes into Standby mode when I turn it "off" with the 880...and it fires up right away when I either hit the LiveTV button or hit the Activity button for turning on my PVR setup. Unless your HD PVR is a different model from mine (which I reckon it isn't), methinks there's something weird w/ your unit...since AFAIK it's either ON (video output active), Standby (no video output--screen will be black), or OFF (as in, no power at all going to the unit). If there is some official "middle ground" between Standby and OFF on the HR10-250 (other than some sort of rebooting state)...that's news to me.
     
  20. Mar 29, 2006 #80 of 127
    DonQijote

    DonQijote New Member

    84
    0
    Mar 2, 2004
    I just ordered an 880 from BH Photo for $159, including freight, and NO tax.

    Does anyone know if the rebate is still in effect, and if so, where can I obtain a rebate form?


    http://www.bhphotovideo.com
     

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