Logging S3 crashes

Discussion in 'TiVo Series3 HDTV DVRs' started by stubarrett, Oct 15, 2008.

  1. stubarrett

    stubarrett Member

    Oct 30, 2003


    Since there seems to be an OS running inside the S3, I was wondering if it logs any 'forensics' when it crashes. That data would be uploaded to TIVO technical support when the S3 reboots.

    I would think that there would be lots of statistics that would indicate Cable Card, Disk, S/W and other kinds of causes.

    Not only would this information be useful in aggregate, but if a particular S3 box was having a reoccurring problem the customer could be notified of the problem and at least have a clue on how to resolve the problem.

    Is anything like this currently being done? Any plans for the future?

    Just an idea...
  2. TolloNodre

    TolloNodre En Fuego

    Nov 3, 2007
    I doubt it.

    Look at all the years that Microsoft has been 'collecting' crash data.

    My stuff still crashes on Vista, and when it offers to 'find a solution' it doesn't find anything.

    The problem is that those crash logs rarely - if ever - contain any useful information.
  3. kb7oeb

    kb7oeb Member

    Jan 18, 2005
    Also crashes can be hardware related and further distort the report

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