Logging S3 crashes

Discussion in 'TiVo Series3 HDTV DVRs' started by stubarrett, Oct 15, 2008.

  1. stubarrett

    stubarrett Member

    37
    1
    Oct 30, 2003

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    Since there seems to be an OS running inside the S3, I was wondering if it logs any 'forensics' when it crashes. That data would be uploaded to TIVO technical support when the S3 reboots.

    I would think that there would be lots of statistics that would indicate Cable Card, Disk, S/W and other kinds of causes.

    Not only would this information be useful in aggregate, but if a particular S3 box was having a reoccurring problem the customer could be notified of the problem and at least have a clue on how to resolve the problem.

    Is anything like this currently being done? Any plans for the future?

    Just an idea...
     
  2. TolloNodre

    TolloNodre En Fuego

    564
    0
    Nov 3, 2007
    I doubt it.

    Look at all the years that Microsoft has been 'collecting' crash data.

    My stuff still crashes on Vista, and when it offers to 'find a solution' it doesn't find anything.

    The problem is that those crash logs rarely - if ever - contain any useful information.
     
  3. kb7oeb

    kb7oeb Member

    499
    5
    Jan 18, 2005
    Phoenix,AZ
    Also crashes can be hardware related and further distort the report
     

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