Locking up when not live

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Strange problem with Romeo plus original owner 6-years-old. Everything works fine when viewing a live program. But if I hit pause, skip back, or rewind, the program freezes and I no longer have control until I bring it back to live.
This can be corrected by either a soft boot (help menu - restart) or pull plug restart or TiVo service connection(at TiVo suggestion). Then everything works normally for a half a day or several days. Then another reboot solves the problem.
See additional info...
Should I replace hard drive?

Sent from my Pixel 3 XL using Tapatalk

 

That did not solve the problem at all. It did save the channels on the six tuners as did the service connection, whereas the restart and pull plug reverts all channels to last watched.
If I skip back through 15 minute ticks then I must bring it back to immediate time and do following.
To get it to start playing again after just pause I must push the >> forward then play.

Sent from my Pixel 3 XL using Tapatalk

 

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TE4

Sent from my Pixel 3 XL using Tapatalk