Live TV Freezing on OTA Bolt

Discussion in 'TiVo Help Center' started by Rob772, Nov 4, 2016.

  1. Rob772

    Rob772 Member

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    Jan 3, 2016

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    Lately my Bolt has been freezing on Live TV. I am setup as an OTA DVR and connected to an Antennas Direct ClearStream 2V antenna using RG6 coax. My signal strength is in the "Green", with peaks in the high 80's . I live in Rochester NY and do have TWC cable/HDDVR (Cisco 8742HDC) which sometimes displays problems with the same station (ABC 13Wham). How do I go about troubleshooting to determine if the problem is signal, tuner or equipment?
    Thanks, Rob
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    The signal strength between a TV and the Tivo may not compare correctly. The TV would have 1 Tuner whereas the Bolt has 4 tuners. Can you can look in the diagnostics and see what the signal strength and SNR are?
     
  3. Rob772

    Rob772 Member

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    Jan 3, 2016
    Signal strength:72%, signal lock:yes, SNR:29dB, RS uncorrected:2859, RS corrected:0
     
  4. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    The Bolt, like the four tuner Roamio, doesn't count RS Corrected errors.

    WHAM is 10kW. That's low and your headend may have problems receiving the signal. It's also very low (152m AGL).

    WHAM-TV - Wikipedia
     
  5. Rob772

    Rob772 Member

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    Jan 3, 2016

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    Thanks Joe. Think I've got my antenna aimed pretty well towards Cobbs Hill so i guess I'm stuck. Ion is also problematic (Batavia is in the opposite direction )
     
  6. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    You have little to lose by adding an amplifier since you have a 72 signal level (that's normal), but the SNR is lower than TiVo would like (35/36 dB). Note that you can see the actual signal in real time as AGC is applied from Settings, Channels, Signal Strength.
     

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