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Lighting Strike!

Discussion in 'TiVo Help Center' started by igirl, Jul 4, 2018.

  1. igirl

    igirl Tivo and EyeTV User

    Feb 5, 2011
    Sarasota, FL
    Our house was hit a few hours ago and we're finding a number of our electronics have been fried - 70" TV & 2 Tivos among them.

    One of them doesn't matter - it was just a Premiere box being used as a cable box only (no Tivo service) - it's totally DOA and doesn't even power on.

    The "good" Tivo - Roamio 6 tuner - DOES power on - I had it running on a UPS - however the HDMI out shows nothing - blank - nada. On full power cycle it goes through the visual loading with the green light on and a series of light yellow flashes as the OS loads - it seems like someone is home - but no video out. - EDIT - correction - no HDMI Out - I tested this morning with the RCA video out and it worked. No telling if anything else is out on it as we don't have cable back yet.

    Our router is fried too so I can't access it on the network to check if it has a pulse. I'll buy a new router and test tomorrow.

    We're not hopeful and resigned to buying new boxes probably - but I would like to see if anyone has any thoughts on salvage or recovery potential?

    Can our lifetime subscription be transferred to another box? Found the answer - NO!
    Last edited: Jul 5, 2018
  2. HerronScott

    HerronScott Well-Known Member

    Jan 1, 2002
    Staunton, VA
    For the Roamio Pro, you can at least continue to use component output (That's what we're using on ours since our older Onkyo receiver doesn't have HDMI).

    Mikeguy and Teeps like this.
  3. ggieseke

    ggieseke Well-Known Member

    May 30, 2008
    Yeah, I have one of my Pros on HDMI and one on component. There's no video quality difference that I can see.
    Mikeguy and Teeps like this.
  4. Mikeguy

    Mikeguy Well-Known Member

    Jul 28, 2005
    When you're ready and know your desired available alternatives (a new TiVo box, Lifetime, annual subscription, a used TiVo box, etc.), recommended that you make a call to TiVo customer support, let them know the situation (emphasizing the lightning strike and the number of your electronics destroyed), how good a TiVo customer your are (length of time as a devoted TiVo customer and number of TiVo devices), and ask what your alternatives are/if there is anything that they could do. People have posted before having been given special deals when lightning has struck (no pun intended).

    Sorry to hear of the circumstances--good luck, generally. :)
  5. DVR_Dave

    DVR_Dave Well-Known Member

    Apr 19, 2017
    But OP had a lighting strike (see title), not a lightning strike. ;)

    But lightning does appear as a strike of light.
  6. rdrrepair

    rdrrepair Or, Bill Knapp

    Nov 24, 2006
    845 New York
    that sucks. Maybe you can use a component to hdmi converter?
  7. igirl

    igirl Tivo and EyeTV User

    Feb 5, 2011
    Sarasota, FL
    Thanks everyone so far -
    DOH - "lighting" vs lightning - I was clearly still frazzled/in shock when I typed that one! lol

    Interesting you're saying no difference between HDMI and component. I thought maybe it was digital vs analog?

    Anyway we might still replace the unit going forward. BUT - good suggestion to use a converter back to HDMI! I think I bought one a while back to convert and Apple TV4 HDMI to analog (before we went and got a new HDMI Tuner) - I only have to remember where it went. Since the TV is hanging flat on the wall (cables run through the wall - the single HDMI cable is a better solution. It took a long time to just get one HDMI through there...
    Last edited: Jul 5, 2018
    Mikeguy likes this.
  8. ej42137

    ej42137 Well-Known Member

    Feb 15, 2014
    Los Angeles
    I'm pretty picky about the picture, but back when I still had a TV with component input I saw very little difference between HDMI and component for 1080i feeds. Whether I used the TiVo or Panasonic TV scaler to get to 1080p seemed to make a bigger difference.

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