Lifetime Service

Discussion in 'TiVo Roamio DVRs' started by Soapm, Dec 13, 2016.

  1. toricred

    toricred Member

    142
    17
    Mar 8, 2004

    Advertisements

    I tried to call today to get All In on my Roamio Pro now that the first year free is over. Since I haven't been a customer for two years they told me there would be no help they could give on the pricing. Does that sound right or should I try CSR Roulette?
     
  2. eherberg

    eherberg Active Member

    395
    225
    Feb 16, 2011
    With only one year of service (and not even paid service) ... there's no deal coming for you.
     
  3. larry5601

    larry5601 New Member

    20
    0
    Jul 14, 2015
    I just called in to try and get lifetime for my roamio OTA. I just told them the $15 per month was to expensive. The guy I talked to was very friendly and said he would put me in for a cancellation and then he could give me the discounted price. The price for OTA was $149 and for the regular Roamio was $199. The only thing he said that was required is that I had paid for my 1 year commitment . Since I was at fifteen months he gave me the $149 lifetime.
     
  4. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
    Cool beans!
     
  5. wish_bgr

    wish_bgr Member

    101
    9
    Jul 18, 2014

    Advertisements

    Picked up a Roamio Pro refurb from the TiVo online store 2 years ago, 11/2014. I reviewed my account options online, as the monthly price was 19.99/2 yr-committment to get the refurb Pro unit pricing. Figured online chat could help with options; directed to call in. Mike, phone rep sounding U.S-based, was very friendly and helpful, even apologizing as he had to go through a series of menus on his side to check for possible lower rates, found the all-in $199.99 rate for me. It'll go in effect after this final $19.99 monthly rate; ugh, just thinking the 24 months I paid at that monthly is depressing ;)

    Offer made at first call, phone tree navigated to billing dept of TiVo.
     
    apenberrys likes this.
  6. Nelson2009

    Nelson2009 Member

    81
    2
    Mar 20, 2009
    Boston, Ma
    hi
    I going to pick up Tivo Roamio which is new box never been open. I'm curious it there any chance to get get lower price on All in one ? I have own 3 tivo with lifetime HD, premiere and Romain and gave 1 Tivo away. I haven on Tivo since 2009
    Let's me know what your thought or experience. Wish you all Happy Holidays!
    thanks
     
  7. HerronScott

    HerronScott Well-Known Member

    7,615
    1,131
    Jan 1, 2002
    Staunton, VA
    Very unlikely. If you subscribe monthly for a year, you might although 18 months to 2 years currently seems to be the point at which they'll discount it.

    Scott
     
  8. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
    A possibility: are you buying it to use OTA or with cable? If OTA, consider buying a Roamio OTA that has lifetime bundled into it--available from Amazon.com for around $350 and Amazon sellers (including Amazon Warehouse) for around $300-$325 for damaged packaging items or refurbs. In the end, much less than buying a separate lifetime subscription (assuming no deals).
     
  9. Nelson2009

    Nelson2009 Member

    81
    2
    Mar 20, 2009
    Boston, Ma
    will use cable. $50 for brand new Roamio Basic in box that never been open original seller was asking for $100.
     
  10. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
    Not that I'm recommending it, but the difference between the Roamio Basic and OTA is the cable card bracket--they can be purchased separately and with some mods, added to the OTA. There is a thread here on the topic, including users selling extra brackets for around $20 or less. Just to mention this to you--
     
  11. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
  12. Nelson2009

    Nelson2009 Member

    81
    2
    Mar 20, 2009
    Boston, Ma
    Cool I checked linked about card slot. how easy install ? (I have low vision) How well does it work after install Cablecard ?
     
  13. Mikeguy

    Mikeguy Well-Known Member

    27,636
    9,209
    Jul 28, 2005
    You might want to check/ask in that thread. From what I read, some minimal bending of pins, and some filing away of some plastic bits; and then it can work just fine.
     
  14. Nelson2009

    Nelson2009 Member

    81
    2
    Mar 20, 2009
    Boston, Ma
    ok I called Tivo just to see if offer discount lifetime that i plan to pick up New tivo Roamio tmw. but as looked in my house see there is no deal for existing customer. since they told me sold out holiday sale. So I see amazon $314 today Roamio OTA 1TB hmm then purchase bracket it is worth it. I see a lot people got it work
     
  15. tampa8

    tampa8 Official Tivo User

    378
    56
    Jan 25, 2016
    Ct & FL
    I consider that a good deal for lifetime 1TB. I have no experience with installing the bracket or how well it works, judging from posts it does work.
     
  16. dmbfan36_23

    dmbfan36_23 Member

    55
    11
    Feb 14, 2003
    Woburn, MA
    Are "multi-service discounts" (MSD) gone now? You used to be able to get lifetime for $399 w/MSD vs $499 without it. Same price as using the old PLSR discount code.

    EDIT: I guess MSDs are gone Multi Sevice Discount
     
    Mikeguy likes this.
  17. jrtroo

    jrtroo Chill- its just TV

    5,095
    322
    Feb 4, 2008
    Chicagoland
    Yep, gone.
     
  18. ajwees41

    ajwees41 Well-Known Member

    3,083
    165
    May 7, 2006
    Omaha,NE

    it's been gone for awhile since they switched to allinone pricing
     
  19. delgadobb

    delgadobb Active Member

    202
    82
    Mar 6, 2004
    Las Vegas, NV
    I'd say very unlikely. It can be done, yet unlikely.

    I know it can be done because I once talked Tivo into giving me $199 lifetime on a Roamio Base that had never been opened or activated - I was keeping it around as a spare & it was just sitting in its box. Caveat: I have bought a lot of stuff from Tivo over the years (having hit the 12 device limit) & passed along devices to family, obviously being a word of mouth salesperson. Given my history & that I was just in the process of spending $$ on other stuff, it likely helped my argument. My guess is if you go in 'cold' just on the basis of having some other Tivo equipment they'll say no. Having LOTS of devices on your account and/or spending new $$ on other stuff would likely help your case IMHO.

    That said, you don't ask, you don't get. That philosophy has helped me a lot over the years. Just don't become 'that guy' who becomes belligerent & gets his account flagged (like Elaine on Seinfeld). Polite yet firm, there is a balance to be found.

    Give it a try with 2 or 3 salespeople, maybe going as far as asking if anything else would help make it happen. Always be polite & respectful. If you don't get what you want, move on ... if it doesn't happen after several tries, you've got your answer.
     
    Last edited: Jan 20, 2017
    chiguy50 likes this.
  20. Soapm

    Soapm Active Member

    1,671
    10
    May 9, 2007
    Aurora, CO
    I got the no hassle guy today, he said, "wow, you've been paying monthly for several years. We'd be glad to put you on a lifetime plan for $150." I took it without hesitation since it's been a lot of tries to get this guy to answer the phone.
     
    PCurry57 likes this.

Share This Page

spam firewall

Advertisements