Legacy TWC Customer in NE Ohio asks: Should I change to Spectrum now?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by LYKUNO, Sep 4, 2018.

  1. steelersruleman

    steelersruleman Member

    51
    15
    Aug 29, 2014
    NW Pennsylvania

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    They charge $5/month for "rental" of their modem. Your better off buying your own here in PA. That is the way it is here.

    OP has NE Ohio service, which is exactly where my service comes from. Our "hub" is out of Akron, OH. Our main office is located in Sharon PA, but we are a part of that group where I am in NW Pennsylvania.
     
  2. LYKUNO

    LYKUNO Member

    39
    17
    Jan 6, 2014
    Ohio
    @steelersruleman

    Thanks for your comments and suggestions. We have looked at the rate plans for our area, and have discussed the channels we want to watch. Here's an excerpt of the Spectrum rate card (specific for our area) showing the variety of TV options and related costs.

    Spectrum BASIC SERVICE $23.89

    SPECTRUM SELECT (Includes Basic Service, Expanded Service and the following services where available - check your local lineup for availability: Bloomberg TV, Hallmark Movie Channel, Indie Plex, Movie Plex, Retro Plex) $64.99

    SPECTRUM SILVER (Includes Spectrum Select, Digi Tier 1, HBO, Cinemax and Showtime - check your local lineup for availability) $84.99

    SPECTRUM GOLD (Includes Spectrum Silver, Digi Tier 2, TMC, Starz, and StarzEncore - check your local lineup for availability) $104.99

    DIGI TIER 1 $12.00

    DIGI TIER 2 $12.00

    PREMIUM NETWORKS (AVAILABLE WITH SUBSCRIPTION TO SELECT, SILVER OR GOLD)

    STARZ ENCORE $15.00
    EPIX $15.00
    HBO $15.00
    Showtime $15.00
    Cinemax $15.00
    STARZ $15.00
    TMC $15.00
    We prefer the channels included with the Silver package. We'd like the Science Channel, Military History and Destination America but these are only available with the Gold option or as part of Digi Tier 2 (a $12/month option) and not worth the additional expense to us. Aside from those 3 channels that we like, the Digi Tier 2 is mainly sports-related channels and others that we don't care about. We do currently subscribe to Showtime and want to continue that. Adding that to the Select package would add $15 to (Select's) cost and bring it within $5.00 of the cost of the Silver option, which already includes Showtime as well as HBO and Cinemax. We don't want to deal with Spectrum's cable boxes and don't care about offers/promos that provide them at no cost for 1 year. We have 2 Roamios (4 & 6 tuner) and a Mini that meet all our needs.

    On the cable modem, I purchased our Motorola Surfboard in 2012, and while it has been trouble-free to date, I see the advantage of taking the one offered at no cost from Spectrum. And who knows, we may decide we want to increase our internet speed beyond 100/10Mb in the future, which our Surfboard 6141 is not capable of. And as @dlfl has mentioned, Spectrum has the responsibility for the modem should anything go wrong with it.
     
    Last edited: Sep 7, 2018
  3. sxmfan2018

    sxmfan2018 Member

    45
    4
    Aug 31, 2018
    los angeles
    i would not even want to do business with this company again. after it taking 3 weeks to get a cable card. not to mention i have never delt with a company that i had to reboot and unplug stuff so much in my life.
     
  4. HerronScott

    HerronScott Well-Known Member

    7,575
    1,112
    Jan 1, 2002
    Staunton, VA
    If you have an SB6141, that's a DOCSIS 3.0 CableModem with 8 channels down and 4 channels up and capable of up to 343Mbps down and 123Mbps up. Just FYI. :)

    Scott
     
  5. dlfl

    dlfl Cranky old novice

    9,071
    808
    Jul 6, 2006
    Dayton OH

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    Those specs are for ideal conditions which typically don't exist, from what I've read. His sb6141 may well be fine for 100 Mbps but even so he gets no cost reduction for using his own modem and Spectrum disclaims support for it. If you have an internet issue, the first thing they will do is suspect your modem and you may have to swap in their modem as the first step of troubleshooting.
     
  6. HerronScott

    HerronScott Well-Known Member

    7,575
    1,112
    Jan 1, 2002
    Staunton, VA
    I'm using an SB6141 with Comcast Performance Pro and getting 180Mbps so I can verify that it works well up to that speed. As I mentioned, it was just an FYI that his existing modem is not limited to 100Mbps.

    Scott
     
  7. dlfl

    dlfl Cranky old novice

    9,071
    808
    Jul 6, 2006
    Dayton OH
    One thing I like about Spectrum internet is: no caps. I don't like the cost however (around $70/month for the minimum 100 Mbps service). How much does your Comcast internet cost? Does that reflect a bundling discount? Are there caps?
     
  8. LYKUNO

    LYKUNO Member

    39
    17
    Jan 6, 2014
    Ohio
    @HerronScott & @dlfl ... Thanks for your comments. I was just looking at Spectrum's online DOCSIS Modem Policy. They list both "minimally qualified" and "recommended" modems at this link. The SB6141 is listed on the recommended list as "Approved for Spectrum Internet Tiers up to 100Mb. It does not appear on the "Approved for Spectrum Internet Tiers up to 300Mb (although the SB6183 does).

    It's not likely that my wife and I will ever want speeds above 100Mb (hmmm, we used to say that about 15Mb too!). But since Spectrum is willing to give me a modem that they'll be responsible for at no charge to me, it sounds like a no-brainer. My SB6141 is 6 years old, so who knows how much life it has left in it. My only concern is that Spectrum's modern will not be brand new. For example, a tuning adaptor they sent me last week (which was ultimately not needed because the problem we had was isolated to a noisy aerial drop cable) was 2009 vintage and had cigarette smoke stains on it. I sent it back and am still using my original TA.
     
  9. HerronScott

    HerronScott Well-Known Member

    7,575
    1,112
    Jan 1, 2002
    Staunton, VA
    No caps here but I know that some Comcast areas have them (we typically use 200GB a month but have hit as high as 350-500GB).

    We managed to get a really good 2-year Double Play discounted rate earlier this year (Digital Preferred TV plus Performance Pro Internet service for $89.99 and added HBO for $10.00) so we're saving around $62 from their standard pricing for that package right now (substract $2.50 for COE, add $11.50 for broadcast and regional sports fees and $4.39 taxes, surcharge, misc fees and total is $113.38).

    It looks like Performance Pro service (150Mbps down) alone is $89.95 and Performance service (60Mbps down) alone is $74.95 without any contracts/discounts/bundling. Looks like those prices drop $13 when bundled with TV or voice again without any contract or special discounts. They also have a Performance Starter service (15Mbps down) which is only $49.95 without any additional services.

    Scott
     

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