If I had my house painted, and the painter finish painted 2/3 of it and left the other 1/3 primered and unfinished, it would be a problem. Even if it was just the back wall that few people look at. An incomplete HDUI is a problem, when the device is advertised as having an HDUI. Plus, isn't there some parental control function that is missing? (I don't use the latter, so I do not know) If you can consider speed as a problem (which you do), then one can consider aesthetics as a problem. Not everyone does care about aesthetics, but for those who do, the incomplete UI is a problem. Not everyone cares about speed either. I refuse to consider a product "good" solely because it's competition is worse. All things considered, I do like my Tivo. I do consider it the best DVR, have used Tivos since '99, and wouldn't switch to anything else. But, that doesn't mean I'm happy with the recent approach to (lack of) quality.