I just got off the phone with D. This is what they "finally" offered. $599 HD DVR -$200 Instant Rebate -$250 Customer credit -$20 for 6 months on programming -$10.99 for 3 months for HD programing free shipping and installation. Total cost = they owe me $9.91 LOL It took 3 calls to get this deal. I called this number each time 1-800-824-9081. The first time I called and said I just got a HD TV and was wanting to switch to HD and asked what they offered. They said $599 less $200 instant rebate. That was the best they could do. I told them I was going to call around and see if I could get a better deal through cable and hung up. The second time I called I told them I was thinking of switching to cable because they offer a HDDVR and HD service for $12.99 month. (rent the receiver) They then offered a $100 credit and 3 months free HD ($10.99) and -$20 per month for 6 months. I said that was a good offer but still I could not justify paying $299 for a receiver I could get for free somewhere else. She then raised the customer credit to $150 and said that was the best she could do. I told her to enter this deal in my file and that I would call back later after I called and checked again with my local cable company. The third time I called I told the operator to cancel my account. She asked if there was a problem. I told her about the deal they offered and I could do alot better with cable. She said she might be able to get me a better deal and put me on hold. When she came back on she was able to give me a $250 customer credit. She said that was the maximum allowed and I agreed. It will be installed on 1-24-06. I can't wait!!