Is TiVo a dead or dying company?

Discussion in 'TiVo Roamio DVRs' started by daevid, Dec 21, 2020.

  1. MrDell

    MrDell Active Member

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    Jul 8, 2012
    Rhode Island

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    Good for you!! My contract with Verizon is coming due in the Spring and I am tired of paying for channels that we don’t watch at all... especially sports and the fees associated with it. If they won’t work with me with some sort of compromise I am perfectly happy to go OTA and streaming.....purchase internet only and call it a day. There are way too many options out there to get comparable service for less money.
     
  2. slowbiscuit

    slowbiscuit FUBAR

    4,660
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    Sep 19, 2006
    In the ATL
    If you have any Digital tier above Basic you're going to get the RSN fees. They may credit you back for them for a while but they're going to be on the bill.

    I would be very curious to see a copy of your new bill because you got a great deal.
     
    Last edited: Dec 27, 2020
  3. chiguy50

    chiguy50 U.S. Army (ret.)

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    Nov 9, 2009
    Atlanta, GA
    Thanks for sharing your experience.

    It would be even more helpful if you could provide your geographic location and zip code as well as more specifics on the Comcast subscription package (e.g., which CATV service tier or specific channels/packs are included). Without those details it is very difficult to accurately assess the value or its applicability to other users.

    Also, watch your billing statements for the next couple of months in order to verify the accuracy of what the CSR told you regarding fees and terms. At the least, you should have received an email from Comcast with a summary of what you were signing up for.
     
  4. brobin

    brobin Active Member

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    Feb 14, 2014
    I did review the charges online to activate the new deal and I'll be happy to post a copy of the new bill when it's available.
    It's the Basic package w/HD but has more channels than it used to. The internet is their Blast 200 tier and is $83 as a standalone so the TV only adds $11. This is still cheaper than the CenturyLink internet plus the non-OTA channels that we get with Basic.
    The $94 rate is actually $104 less a $10 monthly credit for online billing and auto-pay. It's a 1 year deal then I'll have to do the dance again! I'm in Naples FL.
    I went through the channels in our favorites list to see if anything went missing and we did lose SCI and CNBC neither of which is important to us and both can be streamed.
     
  5. chiguy50

    chiguy50 U.S. Army (ret.)

    1,519
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    Nov 9, 2009
    Atlanta, GA

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    The going rate for that plan (Basic CATV + Blast! HSI) is $55 after discounts with a 12-month agreement ($65 w/o agreement). Taxes and fees (Basic CATV should NOT incur the RSN fee) will add approx. $25 for a total of around $80 (this is w/o rental equipment or other add-ons). You *might* get a $7.50 COE credit (depending on the vagaries of your billing structure) to further reduce the monthly total to around $73 ($83 w/o agreement). This is just a rough estimate, but I don't see how the CSR could quote you as much as $94 unless you are not signing an agreement and he did not include the COE credit.

    You could reduce the MRC by another $10 for the first 12 months if you maintain an Xfinity Mobile cell phone line. If you are activating XM service for the first time, you could also qualify for a $250 Visa Prepaid Card with your new bundle.

    And since you previously mentioned Peacock Premium, note that your new bundle does qualify you for free access to Peacock Premium. If you were to drop the HSI service, then Premium would become a $5 p.m. upgrade since Basic alone does not qualify you for this bennie.
     
    Last edited: Jan 2, 2021
  6. brobin

    brobin Active Member

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    Feb 14, 2014
    Thanks for that info! I've found that the pricing varies by market but I'll look into what you found once I see my actual new bill. Some of the promo rates are only for new customers. What's interesting is that I have a lot more channels than what Basic offers so I'm not sure just what I have till the next bill drops. When I check the account online it doesn't look like it's updated yet.
     
  7. slowbiscuit

    slowbiscuit FUBAR

    4,660
    611
    Sep 19, 2006
    In the ATL
    I've always been able to get the new customer rate promos with a contract renewal, YMMV.
     
  8. chiguy50

    chiguy50 U.S. Army (ret.)

    1,519
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    Nov 9, 2009
    Atlanta, GA
    The pricing does indeed vary from region to region, but the prices I quoted you are from your geographic market (Naples, FL). The only items I can not accurately predict are the local taxes and pass-on governmental fees that apply in your jurisdiction.

    Furthermore, as slowbiscuit just posted, you can take that "for new customers only" proviso with a grain of salt. In my experience, anyone can get most (if not all) of those promos if you ask for them--with a bit of occasional persistence.

    On-line account information (whether at the web site or on the mobile app) does lag, and most of the detailed billing information only pertains to the most recent monthly statement. For up-to-date status your best bet is to talk to a CSR on the phone or by chat. If I were you I would call up right away and clear up any confusion rather than wait to be (possibly unpleasantly) surprised. But then, I am anal about such things.
     
    Last edited: Dec 31, 2020
  9. brobin

    brobin Active Member

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    Feb 14, 2014
    Thanks, I'll give them a call in a few days when the new bill is available.
     

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