Is there TIVO live customer support for Stream 4K ?

Discussion in 'TiVo Stream 4K' started by I_am_not_randy, Mar 13, 2021.

  1. I_am_not_randy

    I_am_not_randy Member

    90
    4
    Oct 29, 2010

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    I have owned TIVO products since I think the series one. Never was a need to contact customer support as support was so good right here.

    But there are likely way few people with TVO4K streamers, and I got no response to my question about youtube/netflix->
    No Netflix or youtube ....

    Although loathe to do it, I attempted to contact customer service. Chat starts up, there are a couple of messages, then it closes and asks if I want a email of the transcript (no thank you).

    Phoned, and it says Virtual assistant for TIVO 4K, sent me a text with a link, link said site was under construction.

    Tried to fill in the email form, and i couldnt slect product until I filled in serial number. I tried serial number from the 4K, and from my premiere series 4, no luck.

    Time for a fire stick ?

    Thanks....
     
  2. mattyro7878

    mattyro7878 Well-Known Member

    2,078
    524
    Nov 27, 2014
    Southern CT
    hAVE YOU TRIED PHONE RATHER THAN CHAT? Customer service is touch and go but you might get lucky. Who knows? You may get surprised!
     

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