Is something seriously wrong with TiVo’s guide data?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Puppy76, Jan 16, 2020.

  1. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    That's correct. The Mini gets most of its data from its host. A TE3 Mini doesn't have CPI&TDL anyhow. It does have GS and C&DE.

    Have you compared your missing data with Online? I wonder what it looks line if you are logged out since you get generic data for 24 hours.

    Looking through my guide I see more TBA than normal, but it's a politics week.
     
  2. cwoody222

    cwoody222 Well-Known Member

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    When I check TiVo Online (logged in), I see just as much "To be announced" as I do on my devices. Doesn't seem to be any better.

    Thanks again for your help. If I'm scared to do a GS or other commands I guess I'm left to wait and see if daily connections fix it.

    As an aside, what DOES the Mini get from its daily connections, if not guide data? Just account status and date/time set?
     
  3. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    A mini does its service connection when it starts. Probably just getting authorizations for the account and hosts, but I don't know how much memory it has, so can it even hold a guide? Probably. RAM is cheap. Remember that a Mini can show My Channels if the host is on My Channels. If the host is on Favorites, the Mini can't show My Channels. Same with apps. But all this changes with the A95 and TE4.
     
  4. cwoody222

    cwoody222 Well-Known Member

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    I have an A93 but am running TE4.
     
  5. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I've been thinking. There have been two software updates since the last release notes. Also, there must be software support for those TiVo+ ads and channels in the guide. Speculation: that's what broke CPI&TDL. My best guess.
     
  6. tomhorsley

    tomhorsley Well-Known Member

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    I found that tivo online had absolutely zero guide data last night, but the tivo itself did have guide data, so that was weird (I could see things like "my shows" in tivo online, just no guide data).
     
  7. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    You're going to need to stop using weird and TiVo in the same sentence. But it does seem to be the new pattern: TE3 guide's EOD is SI+1 12pm and TE4 guide's EOD is SI+1 7pm. If that part is settled, what will they work on (or screw up) this week?
     
  8. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Yeah. This is just sooo TiVo...
     
  9. cwoody222

    cwoody222 Well-Known Member

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    Looks like my “Title not available” holes in my Guide has fixed themselves.

    Shows that weren’t scheduled are now and I don’t see any holes, where I know there were some yesterday in particular places.
     
    Last edited: Feb 24, 2020
  10. JammasterC

    JammasterC giggty, giggty

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    Last night was the most “title not available” I’ve seen yet.
    Did a TiVo connection, didn’t solve issue.
     
  11. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I was going to post that either they hired a new guide manager, or the old one left. I hate to jinx it, but for the last week my channels have been really good. This week is crap since there's a lot of political stuff happening. The new format was stable all last week. But I'll wait another week before drawing any conclusions about the new pattern.

    I have found forced connections done before noon seldom have any affect unless there was a early morning failure. Also, I think that TiVo has given up on Search. Perhaps they feel only voice should be used.
     
  12. ryanmcv

    ryanmcv New Member

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    The guide data for this past weekend was awful. Several of my shows didn't record because of missing guide data ("title not available"), including the latest airing of Seven Worlds, One Planet on BBC America. That show also airs at the same time on AMC, Sundance, and a couple of other channels -- and they all had "title not available" during the air time for the show. Super frustrating.
     
  13. homersby

    homersby Member

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    Not sure if my issue if the same but it just started and I moving my post to this thread. Any ideas would be appreciated. I am thinking maybe the Tivo is failing or cable card?

    Hi All, I know this board is often very helpful in solving problems and I have just started having one and thought I would see if anyone can help. My guide info just started getting a lot of TBA entries in it, along with completely missing chunks of time. For example, last night, Sunday 2/23 on CBS it showed 60 minutes at 7PM for an hour and then jumped right to 11PM with nothing in between which overlooked God Friended ME, NCIS LA, and NCIS NO. Today there are even more blank spaces, TBA's, and gaps like the one I just described above.

    I have a cable card installed in my white Tivo Bolt with 4 tuners and have never had any issues with it in about 3 years. I am on Fios in Baltimore County. Network info is up to date and connections for data say they are working. I did a basic restart this morning but no improvement.

    Any ideas? Thanks!
     
  14. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Is it still bad? You can go back about two days. Also, does TiVo Online agree?

    I recorded CBS from 8pm to 11pm last night without any problems. They would have been delayed, but CBS killed their news program.
     
  15. cwoody222

    cwoody222 Well-Known Member

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    It has nothing to do with your cable card or your device failing.

    It’s a data problem on TiVo’s end that they need to address.

    It may fix itself or you may have to re-run Guided Setup.

    Mine fixed itself. If you’re having successful daily network connections, the hope is that it’ll fix itself before it affects recordings.
     
  16. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    How I stay happy: TiVo has a seven day guide. That stuff at the end is just work-in-progress.
     
    osu1991 and Rob Helmerichs like this.
  17. homersby

    homersby Member

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    Still bad and now I am stuck on Clearing Guide Data and To Do list screen which says it could take up to an hour but it's been 90 minutes now. I did a manual recording last night for the NCIS shows so I got them, but only because I noticed the problem.
     
  18. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I'm sorry. You may have bricked your unit. Search for CPI or TDL and you will find that there are several member (like me) that did that and had to format their drives. You may wish to try the KiskStart code 76543210, which will wipe your drive but no tools are needed. Put the remote in IR mode first (TiVo + "C" until red LED blinks 3x). This problem is new and affects Roamio and Premiere units. No reports of Bolts yet. TiVo Kickstart Codes and Information
     
  19. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I posted earlier about Search not working. Try using Search for S.W.A.T., which used to work. It does work with VOX and the current TV program is the only answer. But the old search only finds the movie. This is TE3 and TE4. Also notice NCIS. It should be first found. But it's found several pages down last after NCIS:NO and NCIS:LA. Thanks TiVo. I think I will go bother the chat person.
     
  20. TivoJD

    TivoJD Active Member

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    Bolts are included, I bricked a bolt I had doing the CPI&TDL.
     
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