Is something seriously wrong with TiVo’s guide data?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Puppy76, Jan 16, 2020.

  1. Mar 4, 2020 #181 of 350
    tommage1

    tommage1 Well-Known Member

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    I am recording the entire series of an old SciFi show called the Invaders. One episode a week. Have 3 left to be complete. I had missed the first 4 episodes. It just rolled over to episode one so was happy I would finally have them all. But when I looked at my to do list episode 2 was missing, not scheduled to be recorded. No episode that week. So I looked at guide. The episode is there but shows as an episode from some animal series, I'm assuming something about undesirable animals since it is also called "The Invaders". The next week the correct info is back for episode 3. I manually setup the animal invaders show so I would not miss episode 2. Of course it will not be in the correct folder and will have the wrong episode info if any.

    Thing is, as most here know this is not an isolated thing. Many show titles/episodes listed wrong, even change as time goes on, right one day, then wrong for a couple weeks, then maybe right again. Outer Limits (original series and remake), Twilight Zone (original and remake), many times some episodes get mixed up, listed under the wrong series. So if you are recording an entire series you can end up with holes as some episodes will not record. A couple of the craziest were MLB baseball and PGA golf. All of a sudden MLB baseball was not finding anything. It got "renamed" to "Classic MLB baseball", which should be for reruns of old games I guess. PGA golf was fine. Then the British Open (now just called "The Open") was scheduled to be aired. Well it did, but after that all current PGA golf was listed as "The Open". I mean really, I can see screwing up some vintage shows but current MLB baseball and PGA golf?
     
  2. Mar 5, 2020 #182 of 350
    Mr Tony

    Mr Tony formerly known as "unclehonkey"

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    I'm referring to my cable company/IPTV issued DVR, not the Tivo
     
    Last edited: Mar 5, 2020
  3. Mar 5, 2020 #183 of 350
    PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    These errors are constant and never-ending as you describe.
     
  4. Mar 7, 2020 #184 of 350
    Odds Bodkins

    Odds Bodkins Doug's Dad

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    Another annoyed subscriber checking in! As of Friday, tons of title not available on my guide. Ran guided setup again just now and nothing changed, possibly got worse. I guess I'll wait until this afternoon to connect again and see what's going on because I'm not risking bricking this unit seeing as some have had success doing nothing but waiting.

    EDIT: all back now about 30 minutes after finishing guided setup. Maybe those trouble channels took a little longer for a reason??
     
    Last edited: Mar 7, 2020
  5. Mar 7, 2020 #185 of 350
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    You ran GS and it's ok? What hardware & software?
     
  6. Mar 7, 2020 #186 of 350
    Odds Bodkins

    Odds Bodkins Doug's Dad

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    Roamio Series 5 running 21.9.6 v7
     
  7. Mar 7, 2020 #187 of 350
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Thanks. I didn't think TE4 was affected.
     
  8. Mar 7, 2020 #188 of 350
    KDeFlane

    KDeFlane Active Member

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    I have more channel holes* than ever. On Friday, I noticed that the "daily" connect wasn't scheduled to happen until Sunday, which I thought was a strange delay, so I forced a connection. It fixed nothing. I just hope they're waiting for the Daylight Saving time switch to settle into place before making some corrections/updates. Manual recordings are bad, but manual records with no titles are the worst.

    *to clarify, this is not simply blocks of time with "To Be Announced" but rather entire channels being completely empty/missing. When I navigate the side-by-side Live Guide, it displays nothing but an empty space where a full day's grid should be for each channel. This has happened in the past, usually to an entire family of related networks: FOX and FX, or ABC and Freeform; now I'm missing USA as well.
     
    Last edited: Mar 8, 2020
  9. Mar 8, 2020 #189 of 350
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Missing data is a pain. But my feed has 460 channels. I pay for about 200. I have 50 checked and 20 favorites. My guide is almost always set to favorites. Even with just 20 channels I get some TBA blocks, usually ABC and Fox. When I look at a guide screen, I don't see any TBA 99% of the time. But if I enabled more channels I'm sure I would find more blocks with TBA. In fact, you can Search for "To Be" and wait for a few seconds. Each result is a different network. Except for PBS, all my TBA blocks are on local small stations. Then I look at zap2it.com (Gracenote) to see what the block should have in it.

    DST has been in the guide for over a week. I have seen the service connection skip a day, but only when I power cycle the box. Every week I get one day with no data and one day with two days of data. That's when things are good. When the guide computers run out of power, and hamsters aren't fed, things get bad.
     
  10. Mar 9, 2020 #190 of 350
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    For the first time I have a complete loss of data for one channel for an entire day. MSNBC on 3/21. It was bad yesterday also, but today's update didn't fix it. From 6am 3/21 to 2am 3/22.
     
  11. Mar 9, 2020 #191 of 350
    morac

    morac Cat God TCF Club

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    I have no data on any channels from 3/20 8 pm on. It’s TBA on all channels.
     
  12. Mar 9, 2020 #192 of 350
    ClayKY

    ClayKY Member

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    Same here as well as IFC and Big 10 Network.
     
  13. KDeFlane

    KDeFlane Active Member

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    I have one channel that thinks Monday 4pm-5pm is immediately followed by Wednesday 5pm-6pm. How's that for missing time? But only on that one channel!

    [the next day...] My system did a connection and then rebooted itself. Tuesday now exists on ABC, but I am missing The Weather Channel (a fair trade-off to get Jeopardy! back)
     
    Last edited: Mar 10, 2020
  14. dishrich

    dishrich Well-Known Member

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    Another Coronavirus special that's supposed to be on CNN tonight@10P EDT, while correctly updated on Comcast, DirecTV - AND on even on DISH's EPG...who (DISH) ALSO uses the SAME, DAMN, ROVI EPG data - is AGAIN MIA on Rovi's own damn DVR service, that we DIRECTLY pay them for! (& yea, I rebooted, reconnected, etc., of course to no avail) Just incredible that Rovi is this f'ing incompetent!!! :mad:
     
  15. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    The 3/15 Democratic Debate on CNN was in Gracenote a week ago. It only appeared in the TiVo guide today. I could have set it up manually, but I shouldn't have to.
     
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  16. tommiet

    tommiet Well-Known Member

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    I've also noticed that some of my OnePass scheduled recordings are recording OLD series when I have it set to only record only new.This just started happening in the last month or so.
     
  17. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Check the OAD. TiVo started adding the series initial start date to generic descriptions over a month ago. They also removed the "R" repeat indicator. TiVo sees an old program and records it. Happens a lot with late night.

    As for late night, I have found most are not repeats, especially on Friday.
     
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  18. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Never thought I would see so many TBA on Gracenote. Of course, the TiVo guide is all wrong for sports, but I'm sure it will be corrected soon. :rolleyes:
     
  19. disturbedfred

    disturbedfred atmuscarelli Dooshbaggins

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    Venice, FL
    Short answer, yes yes there is. The guide data is mangled and twisted. Roamio here and guide data is always borked. Wish TiVo would fix it, but not holding my breath that anytime in the future it will be better. Either learn to deal, or leave the ecosystem like most everyone else is going to do before much longer.
     
  20. Steve Simmons

    Steve Simmons New Member

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    Feb 20, 2017
    Add me to the list of persons stung by this (Roamio basic). I never knew of the clearing option until reading this thread and shame on me for jumping at it from the beginning of the thread without reading the whole thread. :disappointed: Oh well, the couple of programs that were lost were no big deal.
     

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