Is anyone fixing the SA Card issues?

Discussion in 'TiVo Series3 HDTV DVRs' started by rcr2, Mar 16, 2007.

  1. rainwater

    rainwater Active Member

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    Sep 21, 2004

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    Isn't the solution to reboot the cards not the whole box itself? If that is the case, I don't see how that would cause any issues.
     
  2. dbenrosen

    dbenrosen New Member

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    Sep 20, 2003
    New Jersey
    Reseating the cards only works (for me) sometimes. Rebooting the box always works.
     
  3. eddyenglish

    eddyenglish New Member

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    Oct 22, 2006
    i have had a new box from tivo and i still have the problem last week i just got new cards from comcast with a 07 build date saturday morning i got amessage that a firmware update was being loaded would take 40 minutes that night
    channel went to cable card menu for no reason tivo says it's a card issue if so why didn't they have these problems in beta testing ?
     
  4. MichaelK

    MichaelK Active Member

    7,308
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    Jan 10, 2002
    NJ

    amazon sells a hardware hack to reboot every night at 2am-

    http://www.amazon.com/Timex-L12-871...taf_title_featured?ie=UTF8&tag=tellafriend-20


    jerky answer aside maybe you folks afflicted could use a lamp timer as a ugly work around for the time being.

    THe latest cable report to the FCC on cablecard deployment specifically mentions the issue and says that cablvision is working with Tivo on it (at least cablevision says they know about it and are working on it)

    Not that that helps you folks but at least you know that "officially" everyone knows the issue exists.
     
  5. gwsat

    gwsat Member

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    Sep 14, 2006
    Oklahoma City

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    With the exception of a couple of insignificant exceptions, My rebuilt SA CableCARDs have worked perfectly since January. My observation is that more problems are attributable to the design and implementation of the cards than they are to the cards’ makers.
     
  6. b0rg

    b0rg New Member

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    Jan 30, 2003
    New Jersey
    I just got my S3 on Wed. I had two different Comcast(Central NJ) techs come out. Fist on Thrus had 4 SA cards with an 07 date on them. Couldn't get any of them to Authorize. All read "CP Auth Failed."

    Friday was not any different. A new tech brought 2 cards with the same date on them. Once again all we got "CP Auth Failed." I couldn't get ANY channels.

    After spending time(3 calls/2+ hrs) on the phone with TiVO CS I was told it was a "known issue" and it was not the fault of the cablecards or Comcast. Thanks TiVo. You could have told me before all the hours and $ wasted.

    Now TiVo said that they have passed my case info to a cablecard investigator. That confuses me, because I know 1 person using Comcast in NJ with a functional S3 using SA cards.

    If this really has been ongoing for so long, I wonder if they are even actively working on it.
     
  7. lcann44

    lcann44 New Member

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    Apr 15, 2007
    Who really knows? But the kind of problem your having is not a cable card issue, it's that the tech's that are coming out to your house don't know sh*t from shinola.

    8.1 was designed to take care of most of the compatability problems with cable cards. But the fact that you are saying that your cards are not recognized tells me that the techs are not doing the install properly. As mentioned in another thread, you have to make sure they follow instructions and "marry" the cards.

    When they install card 1 don't touch anything until the screen says it has accepted the card. The tech needs to phone in info at that time. Then check the channels to make sure you're getting them all.

    Card 2 will take a few minutes or so to activate. DON'T TOUCH ANYTHING until it pops up with some info for you.

    If your install is going differently from the one I just explained, then the techs are screwing up.
     
  8. b0rg

    b0rg New Member

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    Jan 30, 2003
    New Jersey

    k, I am trying to get another tech out here. I called Comcast and asked to get someone with more experience out here. They took my number down with a promise to call me back.. No call of course. Hopefully I'll be able to get someone out here next week. I'll have them follow the instructions very tightly.

    Now when you say "don't touch anything until the screen says it has accepted the card" - what do you mean? As soon as the card is inserted the a screen pops up and shows that card 1 is installed. However it seems to take about 1 min before I can pull up the HostID/CardID info.

    Thanks!
     
  9. lcann44

    lcann44 New Member

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    Apr 15, 2007

    What I'm saying is follow the instructions. If it doesn't tell you to pull something up then DON'T DO IT. Wait until it says the card is activated.
     
  10. b0rg

    b0rg New Member

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    Jan 30, 2003
    New Jersey
    How long does it typically take from when they activate and "hit" the card until the channel information starts to come up when you "test channels"?
     
  11. dswallow

    dswallow Save the Moderatоr TCF Club

    56,052
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    Dec 3, 2000
    Long...
    Usually not more than a minute or so.
     

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