1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

iOS app streams fine but downloads give "Error 58"

Discussion in 'TiVo Help Center' started by ghenry1111, Nov 15, 2018.

  1. ghenry1111

    ghenry1111 New Member

    13
    2
    Nov 21, 2014
    Situation: on an iPhone XS, I can stream from my TiVo Roamio just fine. But, if I try to download a show to my phone, the download initiates but immediately throws "Download failed. Try again. Error 58 : 7"

    Uninstall/reboot/reinstall of the TiVo iOS app does not fix. Same error happens on shows recorded yesterday or a year ago. Happens for HD and SD shows.

    Anyone else have this problem and able to solve?
    Or, ideas on how to solve?

    Screen shot:
    upload_2018-11-15_22-10-10.png
     
  2. ghenry1111

    ghenry1111 New Member

    13
    2
    Nov 21, 2014
    Would you believe... a third uninstall/reboot/reinstall did the trick?
    Yes, that's what did the trick. No idea why that was the solution.
    Thought I would share with the group, in case there is another soul out there with the same problem that I had.
     
    SugarBowl and HerronScott like this.
  3. gmacted

    gmacted New Member

    24
    1
    Sep 27, 2013
    I had this same issue on 12/6/2018 … "Download failed. Try again. Error 58:7" on my Android phone. I was able to stream recorded shows to my phone, but I was unable to download them. I was able to correct the problem by uninstalling the app on my phone and re-installing the app from the Google Play Store. After I logged into the app and setup streaming, the download feature worked correctly.
     

Share This Page