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iOS 11 TiVo app not working on iPad or iPhone. Solutions?

Discussion in 'TiVo Stream' started by CapnGrumpy, Sep 28, 2017.

  1. CapnGrumpy

    CapnGrumpy New Member

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    Sep 28, 2017
    Ever since upgrading to iOS11, I can no longer watch anything on iPad or iPhone from my TiVo. The TiVo boxes are through Mediacom, my cable provider. I've reset everything multiple times, uninstalled and reinstalled the apps and the only message I get when I try to connect is that my device is not on the same network as the TiVo, which is nonsense.

    Has anyone had this particular problem or know if TiVo is aware of it? I've done nothing but search for a solution for a week and can't find any answers. Thanks in advance!
     
  2. Sparky1234

    Sparky1234 Active Member

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    May 8, 2006
    Double check ip addresses. Problem is usually with provider not TiVo.
     
  3. CapnGrumpy

    CapnGrumpy New Member

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    Sep 28, 2017
    Thanks for the tip. It turned out to be something totally different. My cable modem's wifi is ridiculously underpowered, so I turned it off and used an external router instead. Unfortunately, for TiVo to recognize that the app is on the same network, you have to use the cable modem's internal router. Kind of irritating, but at least it works again. Thanks again for replying.

     
  4. Sparky1234

    Sparky1234 Active Member

    619
    58
    May 8, 2006
    Glad you resolved your issues.
     
  5. CIP54

    CIP54 Member

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    Dec 29, 2000
    Duxbury,...
    I just “upgraded” to IOS11 on my iPad and the tivo app will not set up streaming. It won’t even change channels because it thinks I’m on a different network. I use my FIOS router for MOCA and have an eero network for wifi. Even when I switched to the FIOS wifi it has a problem connecting. This is clearly caused by the upgrade since it was working yesterday and for months just fine. Any others out there?

    Update- restarting the Roamio fixed this problem...
     
    Last edited: Oct 8, 2017

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