"Inventing the DVR was just a warmup"

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Well with a new car you know they will be having a new model come out the next year, with Tivo they never tell you in advance.

 

If you thought the S3 was the end of the line hardware wise I don't know what to tell you. TiVo gave what a 3 week notice something new was coming. How much time should they give?

 

I would just try calling a few of their call center agents and speak to them. I know that in some cases they have moved lifetime licenses for free or for a cheap one time fee in extreme cases similar to this. You have nothing to lose to call them and complain.

Rick

 

you know they delayed this just a bit to get all the old hardware sold for Xmas. :sigh:

 

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It's more about the 30-day returns out of the way.

 

yeah it has nothing to do with the fact that the new box isn't ready or anything...

They had a giant annonucment and can't do anything but take pre-orders.

 

Yeah! Stupid Apple. Oh wait. Wrong forum.

 

The premier has no compelling updates!

TiVo sucks that they wont upgrade my S3 with this great new software!

I want a Pony!

 

sorry, i realized my post was vague. i bought an MSD discounted lifetime subscription from my TiVo HD last year and i was eligible for the discounted lifetime on Premiere.

 

You missed your chance for a Pony.

 

Where is TiVoPony?

 

Where is any TiVo employee for that matter? I think we have only seen the guy from the TiVocast department lately.

 

According to his profile he was on the forums yesterday at 10:00.

 

judging by the general reaction to the premiere- i wouldn't post here either if i worked at the tivo mothership.

TivoStephen (sp?) posted a couple quickies that i saw the night of the event and wasn't exactly given a warm and fuzzy set of replies.

 

I can understand that, but it would be nice if there was some type of interaction here like they used to. Instead it feels more like they kind of wish we would all just go away.

To me it is sort of saying something when we had to go to other sources to get the news instead of a TiVo employee posting the news here as the embargo was lifted.

Then again I guess I am just getting more spoiled by companies that interact with their customers.

 

I think we just got to big for them to deal with. There's millions of tivo users / former users/ potential users now with 200k+ memebers here.

when things were a little smaller - they would post and maybe 5 people would abuse them and 10 would have a pleasant converstation. Now they post and 46 people slam them non-stop. (made up numbers of course- but i'm sure you get the gist)

So they spend their time elsewhere. Figuring that the info they pass along to Dave Zatz will be good enough for us.

I also have a Vera home automation controller- similar to tivo in a company trying to make a cheaper priced consumer electronic device that does what computers do based on lean hardware running linux. They interact a lot more on their forums. But my serial number is under 10,000. So There's a lot less people on giving them the business.

I do miss the days when Tivo interacted with us more for sure. Sadly I just think it's a little too far along to get much "fun" interaction anymore.

 

If they released mockups, and didn't show Grid Guide/TiVo Guide at the announcement on 3/2, my guess would be they're still working on the UI, and are still bound by NDAs, and really wouldn't be able to share much anyway. Even if not under NDA, I don't think it's encouraged by TiVo to share too much anyway. So why show up to a forum just to get beat up?

 

I am not asking for them to share anything except what they released to the invites that isn't under embargo assuming there might still be.

Look at the effort bkdtv has put together as usual with his prerelease FAQ. As much as I am thankful to him for doing it, part of me feels this should have been something TiVo posted at 7:00 PM the night of the announcement. It could have even been closed so you couldn't reply, and they would just update it as they release more info over the next month.

 

good point- they could at least drop locked posts .

they could have just copied the FAQ from their website and stuck it up here.

 

Frankly I prefer a FAQ with real technical info and comparisons, not marketing. That doesn't mean TiVo couldn't feed somebody that real technical info and let them manage it, but I think they would likely shy away from providing it in any official manner.