Advertisements I had an interesting error over the weekend, that is now fixed, which may shed some light on how certain aspects of the Virgin Tivo service work. I have two Tivo boxes, installed last week. One of them developed a fault within a day of implementation. The symptoms: Daily call failed Discovery bar missing Large exclamation mark on home page, and a message that some services are not available as the box is not connected to the network. Search menu not available apart from wishlists Catch-up / On demand all greyed out Apps greyed out Help greyed out Watching normal tv and recordings worked fine. Previously recorded items could not be played by pressing OK, a message popped up telling me to press Play instead. The root cause was that the internal modem had an IP address and was connected to the network, but for some reason had not received a DNS server address from DHCP. Daily calls were failing with a message "Service Not Found", whereas all other activities were just failing. The solution was to remove stuff from my package and put it back on again, which forced a reset, which got me a different IP address with DNS. I think the surprise for me was that search all channels was not possible without a connection, the option was greyed out. The guide worked fine for browsing, and I could create a wishlist to find items. I think this also confirms that all on-demand is via the internal modem.